Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

February 22, 2021

I updated this and was easy to follow along to get the spin the wheel set up on my website and quite a bit of customization available which was great! Customer support has been very quick and helpful as well. Love the option to chat with a representative as I was setting up my wheel and for support after. Great Job and Great App!!!

Seven Dials London
United Kingdom
5 months using the app
May 21, 2023

Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out.

Thanks so much ONE team!!

Clementine Greetings
Canada
5 months using the app
April 26, 2022

Thank you Thrish (the online support) for your quick reply & immediately help me right away to customize relevant functions according to my web requirements. It's FREE! Strongly recommended!

IAN SHAM Kuala Lumpur
Malaysia
5 months using the app
May 7, 2023

Really useful app with lot of customization however, the best fact is the customer service. Rissa made an outstanding job and saved me a lot of time by helping me setting up the email pop ups for different countries. Well done!

Roxannejewellery
Cyprus
5 months using the app
March 14, 2022

This app is a life saver!! Would recommend to anyone trying to consolidate their app suite. And their customer service is out of this world!

IV His Glory Clothing
United States
5 months using the app
January 3, 2023

This app is great! Their customer service team is awesome. I look forward to using ONE to make many sales on my shop.

thisismycity
United States
5 months using the app
May 16, 2020

This app is absolutely the best! Very simple to use but they also have live help which really saves a lot of time first time user very happy with my experience!!

OnFleekTO
Canada
5 months using the app
January 5, 2022

From having used many i love this app the most The support team was great.
They will help answer all your problems in use. I love ONE Team.

Aigent
Thailand
5 months using the app
October 14, 2022

Customer support team goes above and beyond. Really good starter for promotions. Enjoying the app so far.

Sussex Autos
United Kingdom
5 months using the app
January 21, 2022

Waw ! Thank you so much for your support ! Rosy was very helpful ! Thank you ! Is it a great application ! I recommand it

PEACH UNDIES
France
5 months using the app