Reviews (2,484)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.

November 24, 2022

The customer service is great and I'm very pleased with the chat that they have. You can get assistance at any time of the day and it's really helpful when I'm working in the middle of the night.

Kitty Up
United States
Over 2 years using the app
December 26, 2022

Amazing customer service as usual.
This is not the 1st time that I ask the team to assist me with the settings.
They are always kind, attentive and professional.
Thank you very much Rissa.

Sheelded
United Kingdom
Over 2 years using the app
October 10, 2022

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Catlin Naturals
United States
Over 2 years using the app
April 28, 2022

The apps are good and the servise is great!So I give it 5 stars to encourage them to make it better and better.

Acrabros
China
Over 2 years using the app
July 9, 2020

Easy to use app! Maybe not fully as customizable as one would like but the support team is super helpful! :)

Posh Living
Sweden
Over 2 years using the app
December 30, 2020

I have worked with many apps and shop systems, but not one has such an great support. Friendly and very quick support...thank you so much

Juliette Armand - Shop
Germany
Over 2 years using the app
July 19, 2021

I used this App to create coupons and fun engagement popups to increase subscribers. I love how it tracks analytical data to help me keep track of my progress. The support team is excellent. Team Member Kate helped me understand how the app works in order to receive the full benefits of the app. Thanks Kate.

L'exquis Home
United States
Over 2 years using the app
March 3, 2022

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

Eartha.life
New Zealand
Over 2 years using the app
November 30, 2020

I am just setting up this app but I wanted to say that Pauline went above and beyond to help me fine tune some things. Super responsive and so nice to work with!

Dirt Road Divas Boutique
United States
Over 2 years using the app
September 14, 2020

Great app, works flawlessly and very flexible. I needed support for a test I was doing and Winston was there to help. Great team and the app as I said is fantastic! Very flexible, feature rich and if you're starting up, free until you generate traffic and sales. Just awesome!

Canagem.com
Canada
Over 2 years using the app