Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 3, 2022

I've had some issues with texts messages not going out but the team at ONE has been amazing and very helpful every time!! Appreciate the help and guidance. Great app!

Krafty Cups 4 U
United States
Over 2 years using the app
October 8, 2021

Top outstanding app and a top notch customer service as well. App works without any issues. I can recommend it to everyone

FromPicToArt
United States
Over 2 years using the app
January 24, 2022

I installed this app today. Patricia was such a HUGE help! I was having some issues with starting out. She took her time and walked me through everything that I needed. She has been helping me for the last 2 1/2 hours!! She didn't seem bothered with explaining how the pop up works and which one would work well for me. She was very knowledgeable and has great customer service! I finished setting up my pop up only to figure out it was the wrong one. No worries though Patricia came in and fixed it. She is amazing! If I ever need help again (which I know I will lol) Hopefully I get Patricia and she will help me. Thanks Patricia :)

Inlush Cosmetics
United States
Over 2 years using the app
April 29, 2022

Samantha was so helpful! There is always some one to connect with any time I have questions. Love using this app!

Salty Harbor Shop
United States
Over 2 years using the app
February 25, 2021

The customer service was very patient and answered my questions one by one. The service attitude was very good!

Lepeto
China
Over 2 years using the app
June 21, 2022

Amaaaaaazing! De app is super handig in gebruik en de service die zij aanbieden is TOP!!! Er is heel veel mogelijk in de lay out zodat je je brand zo persoonlijk mogelijk kunt maken. Zit je ergens mee vast dan helpen ze je binnen de minuut al verder. Een echte aanrader dus!

Mabebi
Belgium
Over 2 years using the app
May 27, 2022

works amazing, I needed an app for pop ups but this offers so much more! Also incredible customer support, Trish helped me all the way through my first campaign, very satisfied.

gellednails
Spain
Over 2 years using the app
October 27, 2020

I just starting using this app today, it's simple to use and the support team is awesome. Lastly, this app will help with your sales conversion.

Outta Da Box Fashion
Canada
Over 2 years using the app
January 30, 2021

Alice was the bomb awesome service stayed with me through the whole process i left and came back she was STILL THERE !!!!I I switched from another provider looks like we made the right choice !!!!

Tech By Starks
United States
Over 2 years using the app
November 24, 2022

App does everything you would need it to. Customer service is always on hand and really helpful. Would definitely recommend.

Naturalistic Products
United Kingdom
Over 2 years using the app