Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 27, 2022

The best app with everything I need integrated, really easy to use and brilliant staff to help on chat instantly well done guys great product! thanks Rosy you are a credit to the company thanks

Adore Fashion
United Kingdom
4 months using the app
September 21, 2022

Best customer service I've experienced in the space. They are helpful from the START and don't upsell. They helped me with hands-on edits and tips and created campaigns for me in real-time while I chatted with them. 10/10

MagCharge
United States
4 months using the app
June 11, 2021

I use the app for wheel of fortune and recent sales pop, it is running great, so easy to set up and there are many more plugins i am planning to test in the future, also the customer support is very responsive and helpful, i strongly recommend this app after losing time in the past with a few other apps that didn t work as promised.

aeneasco
Romania
4 months using the app
September 17, 2022

Customer Support was very helpful. I needed help with my store campaigns and they helped me solve the problem. I am so grateful, thank you One support.

Off Duty Princess
United States
4 months using the app
October 7, 2022

Easy to use and AMAZING CUSTOMER SERVICE. I have used it to create a pop-up and Fola not only walked me through it, she/he even made changes behind the scene for me. Very quick turn around too.

Yen Foundation
United States
4 months using the app
October 2, 2022

this really Amazing. it is not only a great app but they have fast great stuff to answer your question any time as fast as you ask!! great job

Hneeds™ US
United States
4 months using the app
May 28, 2020

My big problems solved in minutes, when I have tried to sort it outed for days.
Thank you PF and hope that, we will work together again.

Danceloverstore
Thailand
4 months using the app
May 13, 2022

The app is amazing, so many features in just one app and for FREE! Also their customer service are the best, they went beyond greatness. I wish them all the best they totally deserve it!

Taste Of Elegance
United Arab Emirates
4 months using the app
Edited March 2, 2022

I used ONE to create a pop up email capture for my online Shopify store. The app is pretty easy to use considering I'm not very technologically savvy. I had one issue so I asked for help and they were so responsive! They were able to make the changes so quickly and with such a pleasant attitude. It was so refreshing!! Assuming you get a human, most technical support folks I've dealt with don't take the initiative and follow through until the issue is resolved. ONE was the exact opposite! Extremely helpful and responsive. Rosy and Steph were great. I highly recommend!

Sparkie Marks
United States
4 months using the app
December 13, 2019

I had a few issues with the pop up and the Very Helpful customer support got things cleared up for me in no time!

ToBeGreenCo
United States
4 months using the app