Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

December 4, 2020

Awesome and speedy response to my questions! I Recommend this app highly! The support team is super nice and supportive!

DEMURAA
United States
Over 2 years using the app
March 16, 2022

excellent service. very helpful and professional. Looking forward to seeing how the store will improve.Thank you!

The Drag Queen Store
United States
Over 2 years using the app
October 17, 2021

Rosy was extremely helpful and attentive in providing me help to more efficiently structure my campaigns. The great customer service is why I will continue to use and support this app for my business.

Palm & Anchor
Australia
Over 2 years using the app
January 5, 2020

Just download the app, had a few questions, received immediate support. Was extremely helpful and answered all my questions, looking forward to using this app!

The Padless Period™
Hong Kong SAR
Over 2 years using the app
December 8, 2021

Patricia! She was awesome! I am so happy I chose ONE to help me with this task. I believe I made the right choice. Everything went so smoothly. BEST CUSTOMER SERVICE EVER!!! I wish there were more people like her in the world- has the will and the energy to be patient, understanding, kind and helpful to get the task done- regardless of how long it takes me as the customer on the other end. Thank you again!

Jzasrie Trademark
United States
Over 2 years using the app
October 29, 2021

A Great app for a start-up business as they provide a free plan. The pop-ups are a great idea to capture customer's emails. The customer service is super quick and helpful! highly recommend!

Comfy2Wear (Part of FVA Global LLC)
United Arab Emirates
Over 2 years using the app
December 9, 2020

It’s rare that you come across standout support like this one! Immediate answers, they have been helping me from scratch, to build a campaign really quickly ! I highly recommand the app, and also vouch for their team! keep it up

Noova
France
Over 2 years using the app
February 19, 2022

I downloaded this app and its very easy and self explanatory and the Helpdesk was so helpful. They make great recommendations and nice. I would recommend all businesses to download this app! 10/10

Nicole Collection
United States
Over 2 years using the app
May 25, 2021

Great experience, Pauline was patient and incredibly helpful! Will use this again. Easy to use tool once I got the hang of it.

Belle & Bloom
Australia
Over 2 years using the app
ONE replied May 25, 2021

Hello Madison,

Thanks a lot for the support and shoutout ;). Now that the spin wheel is configured for your shop to utilize the power of gamification in driving opt-in rates and sales, we are excited to see what else you have in mind for our other apps and their features. Feel free to reach back out to our Support team any time.

Stay safe,
Pauline

March 22, 2022

The app is very easy to navigate but I would like to commend the EXCELLENT customer service that you have! TOP-TIER customer service. Amazing help, advices, and assistance! This team makes e-commerce easier for us!

Ego
Poland
Over 2 years using the app