Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

March 22, 2022

I am normally reluctant to leave reviews after installing an app on Day 1.Blown away with help,advice and how Trish took me by my cyber-hand to address issues and to get me up and running.6 STARS.

Vanto
South Africa
4 months using the app
December 4, 2020

This app works very well and the customer support is excellent. I am using the spin to win feature and my customers seem to really like it.

Cake for Breakfast Company
United States
4 months using the app
November 1, 2022

I am more than happy to have ONE app with me and my store. I need help, reached out to customer service, expecting they will reply to me in half of the day or at least a couple of hours, getting ready for the shower and they replied in only a couple minutes and fixed my issue right away! I loved that the app has all the functions I need ( specially upsell and email marketing ) and was even happier with the customer service, he didn't only fix the issue but he was also very friendly and explained what he is doing and what he fixed.

OHZO By J Jewellery
Australia
4 months using the app
October 19, 2021

This app is super useful and the support is out of this world! Trish assisted me through all the steps, saving me a lot of time and she created a beautiful piece of art that goes well with my store! I am beyond amazed!
Thank you!

12 TEASPOONS
South Africa
4 months using the app
November 6, 2022

I used this app and it honestly was the best review app I have used. It was easy to use and had great customer support!

PuppyLightWear
United States
4 months using the app
October 22, 2020

FANTASTIC CUSTOMER SERVICE ! really cool and Fast to fix my problem. All the Best Team !!! 6 stars for you !

Teckelshop
France
4 months using the app
September 23, 2022

I would like to give you full rates for your customer service and your personal service is outstanding

Scarlet Darkness
Hong Kong SAR
4 months using the app
March 14, 2023

Good CS assistance helped me with some of my issues. Did not wait long and did not guide me to wrong page

Jaesoul MY
Malaysia
4 months using the app
February 24, 2022

很喜欢这个插件,功能强大,客服回复很及时,免费版本就够用了,超赞。客服会编码,能帮忙做一些插件本身没有的功能。从一个商店复制到另一个商店也是客服帮忙做的,总之,客服很贴心。超级推荐,快来安装吧大家!!

Royalbabyeurope
China
4 months using the app
April 10, 2021

Firstly, I want to say that customer service was brilliant. I had Alice who helped me with everything when I was starting from scratch. She notified me errors that I did not see. Also I have been able to make newsletters and coupons which I'm absolutely grateful for! Unfortunate thing was I had a few customers that would not get what's been created here as they have subscribed earlier so I would have to email them individual if they would like to subscribe again to get the opportunity. Other than that, I am so happy to have found this app and to see 5 star reviews from every person using Shopify! Alice, you are brilliant and keep up that amazing customer service skill you provide!

Losha Collections
United Kingdom
4 months using the app