Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

February 3, 2022

I've only just begun using the app, but I'm giving five stars for the customer support. The people using the chat app were fast and friendly. When they didn't know an answer, they quickly obtained one.

Empty Set Entertainment
United States
Over 2 years using the app
March 8, 2021

Pauline and Angelina are amazing they help me to set one app in y Shopify web. HUGE THANKS TO YOU 2.

Art Lovers Prints
Australia
Over 2 years using the app
April 27, 2022

Rosy helped me figured out a lot. I am hoping what she taught me pays off. I received help with emails, text messages and fixing up my subscriber box. I hope this app will help me and others bring customers to our website

Runway Envy Clothing Boutique
United States
Over 2 years using the app
May 27, 2022

Officially my favorite business app. I made a Memorial Day pop up for my boutique and it was clearly my first time. Fola helped with the chat support and seriously, I have NEVER had better customer service in my life!! Fola gave me pointers every step of the way, and when I couldn't figure something out, she was digging deep to find my problem with me. Everything looks perfect now, and I am super happy. 100 out of ten stars.

Gracious Heart Boutique
United States
Over 2 years using the app
November 23, 2022

Comprehensive app with lots of absolutely necessary digital marketing features! Fanatic support that proactively reached out and made suggestions to our campaign settings and helped with corrections. +++ recommended!

Si Mambo™
United States
Over 2 years using the app
November 23, 2021

We've been using this app for just over a year and we couldn't be any happier. They have very helpful and friendly customer service. Any time I've ever needed help, no matter if it was 1am or 9am in the morning, they're always there to assist. I highly recommend this app for anyone who wants to increase their conversion rate or to increase their subscriber list.

TacFul Gear, LLC
United States
Over 2 years using the app
June 17, 2022

amazing customer service. Talking to real people in real time and very helpful. Able to do very customizable pop-ups for your specific store. Definitely recommend!

Mazzola
Canada
Over 2 years using the app
August 16, 2022

We haven't started using the app properly as yet, as we've just went live, but the support is awesome. Even when you disconnect and rejoin and someone new takes over the chat, the continuity is spot on. If the app works anywhere near as well as the support we'll be absolutely delighted! GG's team!

Z Game
United Kingdom
Over 2 years using the app
March 17, 2022

App is easy to use and does what is promised. Received assistance from Trish and she was really helpful and solved my issue in record time. Thank you!

Mega-IT Stores
South Africa
Over 2 years using the app
Edited December 6, 2021

This app has been with our small business since the launch of our store, and I'm genuinely lost for words at how amazing this app is - it's so much more than just an email marketing app. I'll be here all day if I were to describe how great it is, so just do yourself a favour and try it today. Support is literally ALWAYS on hand to talk to you via their live chat - Over the past 5 or so months, someone has always replied to me pretty much instantly, it's kind of hard to believe. I don't know how they do it but the support they provide is just amazing. Not only have they always helped me fix issues, but they always seem to go a step further by recommending changes and or offering their opinion on any given factor. Sometimes If I ever need a second pair of eyes on something, I'll hop on to the chat and ask what they think and they're always happy to abide! Love these guys!

CushionPop
United Kingdom
Over 2 years using the app