Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.
Refine
-
By rating
I've had some issues with texts messages not going out but the team at ONE has been amazing and very helpful every time!! Appreciate the help and guidance. Great app!
Top outstanding app and a top notch customer service as well. App works without any issues. I can recommend it to everyone
I just started using this app and so far, i dont have any complain with it. The customer service is superb, always ready to help merchant with set up, the app is also working perfectly well and has almost everything you need for an online store
I installed this app today. Patricia was such a HUGE help! I was having some issues with starting out. She took her time and walked me through everything that I needed. She has been helping me for the last 2 1/2 hours!! She didn't seem bothered with explaining how the pop up works and which one would work well for me. She was very knowledgeable and has great customer service! I finished setting up my pop up only to figure out it was the wrong one. No worries though Patricia came in and fixed it. She is amazing! If I ever need help again (which I know I will lol) Hopefully I get Patricia and she will help me. Thanks Patricia :)
Nice app, but hard to believe that it's free completly. Why? I am afraid that one day they will say "it cost 500$". Can you explain this? What if I will send 30K letters per month? Per day?
Thanks for the compliment! Great job on design your pop up with the teaser trigger.
ONE app is currently completely free for you. There are hundreds of free email apps you can find on Shopify and dozens of paid apps that charge you a lot for just one feature. You might end up paying thousands of dollars per month for dozens of apps, not to mention the time it takes to manage them.
We are focused on building the best All-in-One app on Shopify.
Half our team is in Ukraine. Incredible people that have helped us build ONE and keep the app free for so long for so many merchants during the Covid Pandemic, Ukraine War & Global Financial Recession.
I love to hear more of your feedback! Feel free to message our 24/7 Live Chat Customer Support team or book a video call with our Customer Success team here:
https://one.store/vip
Cheers,
Ann
Samantha was so helpful! There is always some one to connect with any time I have questions. Love using this app!
The customer service was very patient and answered my questions one by one. The service attitude was very good！
Amaaaaaazing! De app is super handig in gebruik en de service die zij aanbieden is TOP!!! Er is heel veel mogelijk in de lay out zodat je je brand zo persoonlijk mogelijk kunt maken. Zit je ergens mee vast dan helpen ze je binnen de minuut al verder. Een echte aanrader dus!
Very quick and helpful customer service. The app was little bit confusing to me but I got used to it and now it seem pretty logical. I would appreciate more "trendy" themes.
works amazing, I needed an app for pop ups but this offers so much more! Also incredible customer support, Trish helped me all the way through my first campaign, very satisfied.