Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

April 21, 2022

An essential app for any Shopify store. The integrations are awesome too. Also, the customer support is extraordinary and prompt.

Urban Truck Art
Pakistan
Over 2 years using the app
January 27, 2023

A MUST HAVE! I was working on a marketing campaign and didn't save it correctly. Lou was able to save the day! I appreciate the excellent customer service and how easy this app is to use on my website!

Brittnee and Company
United States
Over 2 years using the app
December 19, 2021

this app is awesome and the team is very helpful. i was a little confused so i reached out for help and one team member was just amazing at their job performance. highly recommend this app.

Rumaysa Fashionz
United States
Over 2 years using the app
December 28, 2021

Extremely satisfied with the service and the app. The support I receive from the staff is immediate and they are always very helpful. Highly recommend.

Style Home Decor
Australia
Over 2 years using the app
February 17, 2021

This app is great and the support team is very helpful. They Respond back very fast and help you with every need. Highly recommend

Iconic Bubs
Australia
Over 2 years using the app
October 27, 2021

This is the best e-mail marketing platform on the entire web, Common who gives 25k Free emails every month, even shopify gives only 2.5k email a month. They have the best service of all. Their support team goes extra miles to get your query resolved. I Recommend this App to everyone, 10 out of 10

Kart Bees
India
Over 2 years using the app
April 3, 2020

Excellent support and upgrades!

Our Store has been using this app since October last year! Everything works as expected and support (Ann) is very responsive. When I don't know how to set up something, she will give clear instructions and even help me set it up. They replied to every suggestion I gave and follow up in a reasonable time period. In a few months, they've added at least 3 new useful features that I know of. Most importantly, this app is good for conversion. It has generated thousands of orders for my store already. I highly recommend this app.

Snapmaker
China
Over 2 years using the app
March 11, 2022

I havent seen customer service with such attention, I like it and its a great partnership. I am looking forward to working with you for sure. Awesome help, guidance and clarity.

Neon Control
United States
Over 2 years using the app
June 22, 2020

So far, so good! Great 24/7 chat support to walk you through whatever you need! OBSESSED with their pop-up option which was a dealbreaker for my previous provider. Easily trackable data completes the package for me!

hrbrfrnt
Canada
Over 2 years using the app
November 23, 2021

It is a great APP. The customer service Rosy is very professional and patient. It is worth recommending. Thank you!

SpeTool
China
Over 2 years using the app