Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

June 22, 2022

Can I give it more than 5 stars? 10++++++ Maya was awesome at getting both my Shopify Stores set up in record time and customizing along the way. Thanks!

Lusomé Sleepwear USA
Canada
Over 2 years using the app
March 13, 2023

The BEST customer service!!!! I’d rate it 10 stars if I could. Thank you for you help Naomi in customizing the colors on my pop-up!

Sacred & Stone
United States
Over 2 years using the app
August 11, 2020

I love this app! I think it's very user-friendly. I was using the free option for about 6 months and just recently switched over to the paid version and love all the new features I can explore. The customer service is also incredible. I had an issue with the sales pop feature and contacted support through live chat and Angelina solved my issue right away! Thank you so much :D

Hyggely
Canada
About 2 years using the app
April 13, 2022

Really easy to use app and excellent integration with other apps (such as email). Customer service is superb!

Tuesday in Love
Canada
About 2 years using the app
September 6, 2022

I am trying out Upsell - Pop-Ups and in the process, I did ask them a series of intricate questions. The support team did a fabulous job with quick turnaround and innovative solutions. This is the best support that I have seen in my 30+ year of working life. - Sunil

Klugheit
India
About 2 years using the app
September 3, 2023

Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile.
Consigliatissima.

Vinolog24.com
Italy
About 2 years using the app
February 18, 2022

This app provided me exactly what I needed. More than that, the support provided through the process was beyond comparison to anything I've ever received before. The rep walked me through and helped me troubleshoot with amazing ease. Thanks!

The Curry Indulgence
Canada
About 2 years using the app
June 14, 2022

Excelente excelente servicio, de todas las aplicaciones que conozco esta vale demasiado la pena, muy contenta.

Intimate by HOL
Costa Rica
About 2 years using the app
April 27, 2022

Fola was fantastic in helping me get the design and specifications of my requests to the pop up I was trying to customize. Support has always been great with this company.

Plasticgod
United States
About 2 years using the app
August 5, 2022

Fantastic app and super easy to use! If you have any issues or questions, the customer service will definitely have your back! If you are open to get some tips, they would also provide you with what you can improve on to help your own customer's experiences be better! Thank you Fola for your support--I really appreciate you!

northstargia
United States
About 2 years using the app