Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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The app is really useful, It's better than what I used before. And the support is great and very fast ! I totally recommend
Love all the features this app has and looking forward to what they are currently planning to add. So far their customer service has been very helpful. The only thing I would recommend for them is more template options, which they do let you request.
Their brilliant customer service meant that I was able to help my customer quickly and make a sale.
I see why all the reviews are here. The customer service with this app is excellent. Love the community vote feature as well! Would love to have the bundle option soon!
Hi, in the last three days, all of our computer devices cannot open this application, and the situation when I try to uninstall it and install it again is same as before. May I ask how to solve this problem?
Dear Merchant,
Sorry for the inconvenience, our system has a fraud detection system that monitors how many people and IP addresses are logging into your account. To prevent hacking we lock the account. I see you have several users that logged-in from different locations.
I have added your emails to our whitelist and unlocked your account. Mind trying now and messaging me on Live Chat @ https://one.store?
Cheers,
Ann
great app and easy to use.. fab support.. watch out for the extra payments f you go over 1000 though!!
Great app with awesome features and quality support. Would like to see new features like single opt-in cart recovery soon.
The support team is very helpful and they respond quickly. I just wish they had abandoned cart automation in their SMS feature
The Best App for Popup to Everything to complete Marketing. The best part is It's free for Beginners. The customer service helped me a lot even I just joined.
A little confusing to navigate but they have amazing, friendly and responsive customer support. I was shocked lol...live chat is amazing (and i HATE live chats) and although the chat took longer than a call would, it was so helpful and i also get to keep all screen recordings to refer back to instead of calling back if it were a call. She wasn’t in a rush, there was no time limit. I usually would get frustrated and just delete the app and look for something easier but the customer support i CANNOT say enough about. I'm keeping the app ....That type of customer support is worth having at any time.