Reviews (2,483)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
Refine
-
By rating
Love all the features this app has and looking forward to what they are currently planning to add. So far their customer service has been very helpful. The only thing I would recommend for them is more template options, which they do let you request.
Their brilliant customer service meant that I was able to help my customer quickly and make a sale.
I see why all the reviews are here. The customer service with this app is excellent. Love the community vote feature as well! Would love to have the bundle option soon!
great app and easy to use.. fab support.. watch out for the extra payments f you go over 1000 though!!
Great app with awesome features and quality support. Would like to see new features like single opt-in cart recovery soon.
The support team is very helpful and they respond quickly. I just wish they had abandoned cart automation in their SMS feature
Unsure about this app still but I like it so far. Support was really poor but then I got an email from them that was helpful. Email campaign worked but was difficult to build. The preview showed white background but then email was Grey (turns out this may be my issue) which messed with overall look. Popup looks great. Have yet to see how helpful analytics are.
The Best App for Popup to Everything to complete Marketing. The best part is It's free for Beginners. The customer service helped me a lot even I just joined.
A little confusing to navigate but they have amazing, friendly and responsive customer support. I was shocked lol...live chat is amazing (and i HATE live chats) and although the chat took longer than a call would, it was so helpful and i also get to keep all screen recordings to refer back to instead of calling back if it were a call. She wasn’t in a rush, there was no time limit. I usually would get frustrated and just delete the app and look for something easier but the customer support i CANNOT say enough about. I'm keeping the app ....That type of customer support is worth having at any time.
I just got the app. Fola responded quickly to help me remove the powered by. Hopefully in a month I'll have great news about sales.