Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Amazing customer service. Super fast to respond and both helpful and cunning. Will choose one before their competitors like loox any day of the week.
This thing has it all - probably more than I need! A lot of it is really intuitive, but even if you find yourself stuck, the customer service is excellent. I had a question and was quickly helped by Rissa. Not only did Rissa sort out my issue, but also went above and beyond by delivering additional elements to me that I thought I'd have to go outside to another third party to get. I've just started delving into this app, but I'm looking forward to figuring out everything it can do!
I highly recommend the ONE app to anyone interested in updating their marketing plan. We started with them recently and I have been extremely pleased with their service. Their customer service has helped me anytime that I have questions about the app and they never hesitate to respond, no matter what time we reach out to them.
Their customer service team is very helpful! I had many questions and had issues implementing some things but they were quick to help!
Amazing App! Good customer service by chat in a few minuts. All perfect and the App is clever! Thaks for this!
The customer service is really awesome and has helped me modify templates to suit my sites needs. I'm really happy!!
I have just installed this app to capture email addresses with pop ups and it was really easy. I also found features I didn't know I needed. Chat support was amazing and help with the set up.
The chat functionality was extremely informative, useful, and fast! I especially loved the images that were attached making it easy for me to navigate through the app. Thank you for the easy customer experience.
I love this app , since connecting it to my store I have really seen a boost in sales. Not to mention that customer support , the team is always so helpful and patient. Thanks a bunch !
Super helpful service, got exactly what I envisioned in no time at all! Easy interface, customizable, staff can change code in live time to tweak things.