Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

January 8, 2021

They are really great, for every problem they have a solution. No mather what time they will helf you. Very good site i love it.

eldar-sweatsport
Germany
About 2 years using the app
April 26, 2022

It's awesome, it's easy to use and it's free. The customer service attitude is extremely good. If you want to adjust sth, they will help us immediately, and even customize relevant functions for us according to our needs. Thank you very much! Highly recommend!

Happy Nocnoc
United States
About 2 years using the app
May 9, 2022

Apps good but the help and support make it fantastic. Maya on the online chat was so helpful, helped me tailor the tools i needed to suit my website, couldn't recommend more.

Feather & Sole
United Kingdom
About 2 years using the app
June 11, 2022

I´ve just started to use this app after searching high and low for an easy to use, shopify integrated newsletter, subscriber pop up and landing page app. The UI seems intuitive, which is a relief as I'm not very techie. Naomi in Support was so friendly, supportive and helpful, which i really appreciated. I have a great feeling about using ONE for all my ecommerce marketing needs. Thanks for being there for small businesses - we really need this kind of support to get our businesses off the ground, but it seems to be hard to find.

B3KI
Spain
About 2 years using the app
September 6, 2022

Testament to all the other reviews listed, the support from the team here is oddly quick...
Those who aren't tech savvy should be assured that you'll get a response in literally seconds. I am looking forward to continue using this app. Thanks so much.

ANGIE THE LABEL
Australia
About 2 years using the app
August 25, 2022

Noelia was awesome! We spent a lot of time on chat getting everything set up. I greatly appreciate the support! Thank you so much!

Mkay Style
United States
About 2 years using the app
February 24, 2022

It was great!! I was looking for an app which would give a real professional look to my store and this is perfect!! Also Trish was great, nothing was a problem and helped with everything.

YOUR.PS
United Kingdom
About 2 years using the app
September 7, 2022

This is by far the best Shopify app I've ever downloaded. It's a multiple apps in one. I had a call with Stephanie who was very helpful and pleasant to talk to. She walked walked me through the app and helped me publish my opt-in campaign, as well as create an upsell for one of my products. I am also in the process of using some of the app's other features such as email automations and email newsletters. I would wholeheartedly recommend this app.

Ancient-Traditions
United Arab Emirates
About 2 years using the app
December 6, 2020

Kate from support was very helpful in helping me configure buttons on my page and even made some suggestions. The app has worked well so far.

Uplyft Style
United States
About 2 years using the app
April 14, 2022

We genuinely love this app! It's brilliantly easy, clean interface and support are outstanding - and fast. And it does what it says. It should do more! We want more!

Snack at Franks
United Kingdom
About 2 years using the app