Reviews (2,484)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.

March 13, 2023

The BEST customer service!!!! I’d rate it 10 stars if I could. Thank you for you help Naomi in customizing the colors on my pop-up!

Sacred & Stone
United States
Over 2 years using the app
August 11, 2020

I love this app! I think it's very user-friendly. I was using the free option for about 6 months and just recently switched over to the paid version and love all the new features I can explore. The customer service is also incredible. I had an issue with the sales pop feature and contacted support through live chat and Angelina solved my issue right away! Thank you so much :D

Hyggely
Canada
About 2 years using the app
April 13, 2022

Really easy to use app and excellent integration with other apps (such as email). Customer service is superb!

Tuesday in Love
Canada
About 2 years using the app
September 6, 2022

I am trying out Upsell - Pop-Ups and in the process, I did ask them a series of intricate questions. The support team did a fabulous job with quick turnaround and innovative solutions. This is the best support that I have seen in my 30+ year of working life. - Sunil

Klugheit
India
About 2 years using the app
February 18, 2022

This app provided me exactly what I needed. More than that, the support provided through the process was beyond comparison to anything I've ever received before. The rep walked me through and helped me troubleshoot with amazing ease. Thanks!

The Curry Indulgence
Canada
About 2 years using the app
June 14, 2022

Excelente excelente servicio, de todas las aplicaciones que conozco esta vale demasiado la pena, muy contenta.

Intimate by HOL
Costa Rica
About 2 years using the app
April 27, 2022

Fola was fantastic in helping me get the design and specifications of my requests to the pop up I was trying to customize. Support has always been great with this company.

Plasticgod
United States
About 2 years using the app
September 3, 2023

Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile.
Consigliatissima.

Vinolog24.com
Italy
About 2 years using the app
August 29, 2022

Great App and very good and responsive customer service. I highly recommend using this app for many different marketing features.

Qalam.co
Canada
About 2 years using the app
August 5, 2022

Fantastic app and super easy to use! If you have any issues or questions, the customer service will definitely have your back! If you are open to get some tips, they would also provide you with what you can improve on to help your own customer's experiences be better! Thank you Fola for your support--I really appreciate you!

northstargia
United States
About 2 years using the app