Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

April 5, 2022

LOVE this app! It has everything I need and at the best pricing out there comparable to other apps. Please don't raise the price in the future, keep your business lean. You'll have more volume of clients for profit, so don't be the pricey app! THANKS A+

Arise Apparel Co
United States
3 days using the app
September 22, 2022

This app has more complete functions, especially the pop-up window and email automatic marketing functions. The customer service team is very good, the reply is timely, and can really help the merchant to solve the problem.

Purple Leaf Garden
United States
3 days using the app
November 6, 2022

So far, ONE is easy to work with and has many features that will certainly enhance our site and business. It is clear that the customer support is outstanding and available. SO very thankful for Rosy!! She helped answer some key questions, provided amazing and kind support, and is exceptionally knowledgeable and timely. The world could use more businesses and support like this!

dtchealthstore
United States
3 days using the app
January 24, 2021

Very intuitive. Switched over from a different pop-up and instantly fell in love it has everything you need all in one. With a free plan to start small and scale big.

TheFelineEscape
United States
2 days using the app
August 11, 2022

This APP is fantastic. If you want to manage your website automations, and mails, the ONE team will help you with every question you have to ask them. Their support team are the best I've ever met. Super recommended!

RubyHopShop
Italy
2 days using the app
December 14, 2021

Really great support - they have been helpful with all my inquiries. They also did some initial QA with my campaign. 10/10 interaction and communication

Talahana
Canada
2 days using the app
September 30, 2022

Great app...I see what the 5⭐s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

BundleKids
United States
2 days using the app
October 29, 2022

Amazing customer service I work with Maya. Helped me setup cart recovery. Then she also ran a test to make sure it was working.

Mahone's Wallpaper Shop
United States
2 days using the app
September 12, 2022

good app for every type of discount and promotion. The customer service is also superb. like the app too much.

FURBO
India
2 days using the app
March 9, 2023

I am just into my trial period with Upsell and I am blown away by the customer service... I wanted to customize a pop up and Rissa was simply amazing. She helped me get the look and wording I wanted for the ad. Also started different emails for marketing and I can tell I'm going to be sticking with them! Easy peasy. Thank you guys!

Wholistic Livin
United States
2 days using the app