Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
Refine
-
By rating
omg I can't stress enough how much I love this app! I was having some issues setting up my spin the wheel feature and also sending SMS messages and so I decided to reach out to their team and was met with great assistance from ROSY. She was very thorough and very dedicated. you can only dream of customer service such as these.
the one app is perfect, it's a very useful marketing tool that helps me serve my clients better. At the same time, the staff of the one is also very professional and rosy gave me very good advice. I am willing to recommend this product to more people.
I love this app. It's great for many different reasons. And the customer service is absolutely amazing!!! 5 stars!
I just installed this today to create some pop-up opt-ins with a buy a product get a free gift as the read, and Naomi from ONE was super helpful; she helped me for hours and even wrote some custom code for me. I am really happy with the customer service. ONE should give Naomi a huge pay rise, she was the best tech support person I've had in 20 years!
Great customer service and I love that this app is almost a one-stop shop for everything your store needs to be successful.
Great service. Very quick to communicate, clear and concise instructions to understand. Thanks for the help!
Amazing customer support 100%, they will never leave until you finished your campaign. Erica your the best
I installed this app because of its good rating. After installing the app, they provided me the best support, thank Trish.
Amazing App!!!. Great Customer service! A lot of tools, easy to use. Highly recommended especially for businesses who are starting
I just started using it and had a bit of trouble with the Sales Pop-ups, but Maya in the support team was able to get it fixed and also helped me customize the "Pop-up without Reward" feature to not show the input box.