Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Exploring the use of ONE and found Trish to be soooo helpful. We have a new store, only 3 months old, but i can see an increase in customer engagement thru the use of the popups and social proof....great work from Trish is really helping us get to the next level and increase our conversion rate.
Excellent customer service and guidance in getting set up. Thank you for assisting us in navigating the set up
THE BEST ALL EVER FOUND. ALL IN ONE SOLUTION. A+ CUSTOMER SERVICE. SECOND TO NONE. I WILL UPGRADE SOON ONCE I GET SALES FROM MY STORE.
Their claim used to be "We offer a Free Forever plan". Reality was that "forever" would have ended very few months later.
The following was my first review:
The App itself is very intuitive and easy to use, even if with many features.
The support is definitively great!
J'ai utilisé cette application pour créer un popup. Je suis ravie de cette application, l'assistance est top. N'hésitez pas je vous conseille de l'utiliser. Une fois votre popup créé, vous pouvez à tout moment y apporter des modifications sans difficultés.
great app and easy to use.. fab support.. watch out for the extra payments f you go over 1000 though!!
Kate was FANTASTIC!! Such a different experience than most "support" groups. Try it!! 5 Stars plus!!
This is my 2nd time using this app for my other store. All I can say is I have never been happier with customer service. They walked me through the onboarding process once again and satisfied every single need of mine! Definitely recommend!
Their customer service is unmatched. Patricia and Rosy were able to answer all my questions immediately, regardless of the time of day. Not to mention how user-friendly the entire app is. Would recommend this to everyone, especially if you're new to email marketing!
Great app with awesome features and quality support. Would like to see new features like single opt-in cart recovery soon.