Reviews (2,484)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.

November 7, 2019

nice support! will test and observe the app and see if it works good.

Tadder PH
Philippines
3 days using the app
February 21, 2024

As a chief officer for a 8yr old ecommerce company. I always check with Shopify apps periodically to improve the store. I've been through 10 email marketing apps, last one i've uninstalled is Mailchimp, not as user friendly and cost more.
ONE email marketing is the best email app you'll find to date, hand down. it's the only app you'll need to grow.

PURI5
United States
3 days using the app
February 13, 2022

In love with this app! Sales questions were answered very quickly. Pricing is very reasonable. Installation/setup is user-friendly. Chat support has fast response, answered all questions, and even made wonderful suggestions for improvement. This will be replacing a few apps!

Tennessee Grass Fed
United States
3 days using the app
March 30, 2021

The support team is very helpful and they respond quickly. I just wish they had abandoned cart automation in their SMS feature

Lauren Alleyne Jewelry
United States
3 months using the app
August 22, 2022

I am just starting with the app but so far I am amazed. Natalie went above and beyond, the customer service was 10/10. She was available and replying very quick. The app has so many features that you need to sit and spend some time navigating it to see what works for your business. Thank you One and Natalie

Waxing Heart by Lisa
United States
3 days using the app
August 12, 2023

Just starting to use this app but customer service by Maya has been exemplary. Looks promising and hope this app will make my business go further!

Flowers by Terra
Singapore
3 days using the app
October 31, 2022

So happy to discover his app !!!! I wanted to create a 10% discount pop-up for 1st purchase and didn't know if I would be able to do it before launching my website. Sandy Lin was so great to help me ! I've never seen an app with such a professional service on zoom and involvement and kindness. Marketing tools is a complex area and they make it so effective that i think they'll really help me to grow my business like a friendly partner. It's like a dream cause its free too !!! I wish the best for the developers of this app.

Clothing label in progress
France
3 days using the app
January 8, 2023

I'm very pleased with the support. Any task is resolved in minutes. A very easy-to-use app overall. 10/5

Todicamp Store
United States
3 days using the app
July 3, 2022

If you don't have this app yet, JUST DOWNLOAD IT. I am a total NEWB with shopify and marketing, but this app has made it so easy and effective on my store. Maya needs a raise, if she hasn't gotten one already. She helped me navigate through some questions, and even followed up with me a day later of her own accord. Amazing customer service. 10/10!!!

Kingdom Creative
United States
3 days using the app
October 16, 2022

Après quelques jours d'utilisation, l'application est satisfaisante et l'équipe sur le chat réactive et agréable. :)

Le Moly
France
3 days using the app