Reviews (2,504)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, including effective email templates and pop-ups. They appreciate the significant time savings and enhanced marketing efficiency it offers. The app is praised for its reliable performance and exceptional customer support, with a responsive team that provides personalized assistance and resolves issues promptly.

April 16, 2022

The team at One are great. I have only started using the app two night ago and so far have had a lot of help on the setups.I appreciate the team for the help.

Esencial Swim
Australia
1 day using the app
June 22, 2022

IT: Ottima applicazione, intuitiva ma allo stesso tempo completa: l'ho provata per iniziare a gestire le newsletter del nostro sito e l'ho trovata facile da usare sin da subito. Punto di forza l'assistenza: mi hanno contattato loro per sapere se avessi bisogno di qualcosa, mi serviva qualche chiarimento su alcuni particolari tecnici e sono stati super disponibili, veloci e precisi nel dirmi come procedere (con tanto di video ad hoc per ogni passaggio).
Ovviamente l'assistenza è in Inglese, ma la chat ha anche la funzione di traduzione automatica quindi per chi non mastica la lingua è comunque facile capirsi. ENG: Great app, intuitive but complete at the same time: i'd tried it to start managing the newsletter and I found it immediately easy to use. Strong point is the assistance: they contacted me asking if I need some kind of help to start, I needed technical assistance for some minor issues and the where super helpful, fast and precise (with also ad hoc video instructions).

Pasticceria Gianni Saccone - Enoteca e Specialità Alimentari
Italy
1 day using the app
June 3, 2023

Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail

HumbleHome
United States
1 day using the app
May 20, 2022

I talked with Samantha on a couple different topics and she was SO helpful and willing to go the lengths to make a customer happy!

Lost Creek Boutique
United States
1 day using the app
September 15, 2022

I will highly recommend this application who is looking to send customization Newsletters/ promotions/ announcement emails to the customer.
And their support team is always available to assist you.
They fulfil my requirement completely

Bait AL Tarfeeh
United Arab Emirates
1 day using the app
September 27, 2022

Excellent UI and easy to use. The app also provide a bunch of helpful information regarding bounce rate, spam filters, etc. Moreover, the chat support is extremely helpful when I had trouble adding a custom email domain, eventually I got it to work! Thanks!

Dasher MY
Malaysia
1 day using the app
February 15, 2022

Very good app, customer service is very patient! This app has a lot of popovers to choose from, it's really practical!

jewlivia
China
1 day using the app
April 9, 2022

Amazing support! Very fast and responsive! They reached me out quickly to see what is not going well. Very professional attitude.
They have adapted everything according to our business needs. Highly recommend!

zaeda.ro
Romania
1 day using the app
May 16, 2023

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app

ExcessiveLove
United States
1 day using the app
May 18, 2023

Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!

Gold Star Value
United States
1 day using the app