Reviews (2,484)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.

November 20, 2020

great app, very easy to use and setup, good synch with shopify and mailchimp, reactive and nice customer support, and above all so good to grow your email list!

The Mystery Mail
France
1 day using the app
October 12, 2022

Naomi is the best, she walked me through so many questions I had. she sent me videos and stayed with me until everything worked. I like this app a lot, and I like Naomi's customer service. Yes winning!

The UNIExperience
United States
1 day using the app
December 29, 2021

So far this app is marvelous! It's been easy to send email blasts to my customers and track analytics of them opening them. And there is a free edition which has been more than efficient for my start up company. I haven't tried the SMS feature yet, but it seems fairly straight forward. Oh and wonderful tech support which is needed for the non tech folk like me. Highly recommend!

Eclectic Soul Organics
United States
1 day using the app
May 27, 2022

I never left a review to anyone but Samantha was super good in helping and setting me up. She went the extra mile to fix the issues I was having. I highly Recommend it.

Silver Lining Herbs
United States
1 day using the app
April 16, 2022

The team at One are great. I have only started using the app two night ago and so far have had a lot of help on the setups.I appreciate the team for the help.

Esencial Swim
Australia
1 day using the app
June 22, 2022

IT: Ottima applicazione, intuitiva ma allo stesso tempo completa: l'ho provata per iniziare a gestire le newsletter del nostro sito e l'ho trovata facile da usare sin da subito. Punto di forza l'assistenza: mi hanno contattato loro per sapere se avessi bisogno di qualcosa, mi serviva qualche chiarimento su alcuni particolari tecnici e sono stati super disponibili, veloci e precisi nel dirmi come procedere (con tanto di video ad hoc per ogni passaggio).
Ovviamente l'assistenza è in Inglese, ma la chat ha anche la funzione di traduzione automatica quindi per chi non mastica la lingua è comunque facile capirsi. ENG: Great app, intuitive but complete at the same time: i'd tried it to start managing the newsletter and I found it immediately easy to use. Strong point is the assistance: they contacted me asking if I need some kind of help to start, I needed technical assistance for some minor issues and the where super helpful, fast and precise (with also ad hoc video instructions).

Pasticceria Gianni Saccone - Enoteca e Specialità Alimentari
Italy
1 day using the app
June 3, 2023

Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail

HumbleHome
United States
1 day using the app
May 20, 2022

I talked with Samantha on a couple different topics and she was SO helpful and willing to go the lengths to make a customer happy!

Lost Creek Boutique
United States
1 day using the app
September 15, 2022

I will highly recommend this application who is looking to send customization Newsletters/ promotions/ announcement emails to the customer.
And their support team is always available to assist you.
They fulfil my requirement completely

Bait AL Tarfeeh
United Arab Emirates
1 day using the app
September 27, 2022

Excellent UI and easy to use. The app also provide a bunch of helpful information regarding bounce rate, spam filters, etc. Moreover, the chat support is extremely helpful when I had trouble adding a custom email domain, eventually I got it to work! Thanks!

Dasher MY
Malaysia
1 day using the app