Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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Have just started using the app and it's great - customer service (Rosy) was outstanding & very helpful :-)
This app is exactly what I was looking for, and more! The interface is easy and intuitive and the design options are more than plenty. The chat support is also extremely helpful and quick to respond. Amazing app!
First, let me say that Emily, the chat representative, was awesome! So helpful and quick with detailed responses. Would love to work with her again. I do think that there could be better options for the popup themes or a library of other images to use on the popup background. You can upload your own art, but I didn't see a library of options, which would be sweet! Overall a solid experience. Now we just wait and see if the popup works well and converts.
✨ Trish was Absolutely Specatular!!! ✨ She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! ✨ I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!
Amazing App! Good customer service by chat in a few minuts. All perfect and the App is clever! Thaks for this!
Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!
Best customer service I have seen on an e-commerce app. They had a real person reach out to proactively suggest best practices and even helped me implement them remotely. Awesome experience so far
This app is fantastic! Got help from the CTO when I needed to configure my campaigns properly. The basic set up was so easy. It's also capable of doing more complicated things, which is nice.
I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!
great support and features. already using and seeing the results I wanted. thanks to the excellent and knowledgeable support staff my pop up was customized just for my shop.