Reviews (2,484)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.

February 15, 2022

Very good app, customer service is very patient! This app has a lot of popovers to choose from, it's really practical!

jewlivia
China
1 day using the app
April 9, 2022

Amazing support! Very fast and responsive! They reached me out quickly to see what is not going well. Very professional attitude.
They have adapted everything according to our business needs. Highly recommend!

zaeda.ro
Romania
1 day using the app
October 7, 2022

I just got the app. Fola responded quickly to help me remove the powered by. Hopefully in a month I'll have great news about sales.

Amazed
United States
About 1 month using the app
May 16, 2023

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app

ExcessiveLove
United States
1 day using the app
July 13, 2024

被欺骗了,没有免费计划

Coomaer
Hong Kong SAR
About 3 hours using the app
May 18, 2023

Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!

Gold Star Value
United States
1 day using the app
July 9, 2022

Thank you Samantha and Maya for your expertise. They were quick to assist with any issues we had setting up our email, SMS and Pop Up forms. The app is well designed, easy to use and fits perfectly with our brand. 5 star customer service.

Brush Salon
Canada
1 day using the app
November 19, 2021

The app is nice, but it seems like customer service here is top-notch. Rosy (aka Hue) was perfect in every way. – Andre (definitely not Jeff)

NoubyNew
United States
1 day using the app
June 22, 2022

Samantha has been very helpful, and I have the popups working perfectly on my site. I have an email collection with a discount set up and then a separate popup that is triggered on the cart page upon exit intent. It took some coding by the team, but everything is great and easy to use. Very customizable for a free app. Thx!

Hand Me Down Farms
United States
1 day using the app
February 2, 2022

Muy buena apps, conseguimos lo que buscábamos y además nos ayudaron con algunas dudas que teníamos por el chat. Lo recomendamos!

thalos.cl
Chile
1 day using the app