Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

May 15, 2022

I just started using it and had a bit of trouble with the Sales Pop-ups, but Maya in the support team was able to get it fixed and also helped me customize the "Pop-up without Reward" feature to not show the input box.

Fancy Chess
Canada
About 2 years using the app
November 30, 2021

I used this wonderful plugin to do the promoting jobs on the site. Really easy to use and great customer service they have! Highly recommendation!

Hizero USA
United States
About 2 years using the app
November 5, 2020

I use this app for my pop ups, emails and sms discounts. It was my first time setting my store up and I was to contact Pauline on the chat, she was nothing short of amazing and patient, she even went as far as screen recording steps to make it easier for me. I even had to walk away from the chat for a few and when I got back she was right there. Service is exceptional. :)

Stlouisbrownorganics
United States
About 2 years using the app
March 6, 2023

very well put together app and operates well also once you learn the in and outs. I needed some help today with inserting an html image and Maya helped me. I did not even have to go into too much detail as she knew what I was talking about straight away. Maya helped with the image and also did a tutorial video for me so I know what to for next time. This is the best support by far

Kandy's Clothes ™
United Kingdom
Almost 2 years using the app
March 3, 2022

This app is fantastic!! I am so excited about it. Thank you Shopify for guiding me here and thank you to the wonderful support staff at ONE for helping me set myself up. I was looking to add popups to my website and the ONE app adds some that are really neat! And they are fully customizable too. I added my logo and colors and I love the look I achieved. Another thing: the ONE staff gives you QUICK support on DEMAND. They answer their chat immediately. Go for this app! You won't regret it!

Modish. Smart Shopping!
United States
Almost 2 years using the app
November 9, 2021

Beautiful app, amazing customer service is top level. they always help with enquires. Many options many opportunity this app has everything you need highly recommended, thanks to all the staff behind this appreciated a lot your effort.

Babyway
Australia
Almost 2 years using the app
October 3, 2021

Rosy is the most helpful person i've encountered on this journey of entrepreneurship. she was very helpful at going above and beyond to help me and giving great advice, i would recommend this app to anyone. whether you are new or old to having a business.

prettynplanted
United States
Almost 2 years using the app
October 26, 2022

This app is literally the best app by far!!! Not only does it have email marketing, sms marketing, pop ups, as well as the analytics to see which of these features work best with your target audience but the customer service has exceeded my expectations and more! This was my first time using this company for such features so I was still getting used to how to create my emails but Noelia was such a huge help. If you are contemplating on whether or not to utilize this app for your company just do it, you will not regret it!!

AnneMariesBeautyXo
United States
Almost 2 years using the app
April 29, 2022

5 star, fantastic all in one app, and amazing support from Samantha, recommended, keep up the great work!!

Buddy Keychains Ltd
United Kingdom
Almost 2 years using the app
September 20, 2021

When I had to submit my work after the holidays, they spent a lot of time helping me, even though they were on vacation.
Thanks to them, it looks like we will be able to produce a finished product that meets our requirements. My heartfelt thanks!
The application was very well done and achieved most of the desired functions. I am sure the functionality will be improved in the future.

Download GoGo!
Japan
Almost 2 years using the app