Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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The customer service is super nice & helpful!! They helped me a lot and made everything super easy.
I wish I could give this app more stars. For me customer service is always the key. Kate showed me how to set-up everything and walked me through how to make changes and even suggested what would work best to get more customers. I really love this app its really user friendly and fully customizable. Wish I could give them more stars. **********
Hello Akili,
Thank you for your heartwarming review and the 10-Stars! We are happy you found us. It's our pleasure to help you customize and optimizing the spin wheel triggers more opt-ins without annoying customers. You can always count on us so feel free to reach back out to our support team anytime.
Stay safe,
Kate
I've only been using this app for a few days but so far I'm loving it. You have a lot of customization ability and the ONE team is incredibly helpful. I accidentally clicked the help button, and without me even asking they fixed some social links I forgot to update.
This app is great so far and the support staff is exceptional. Enea and Trish answered my questions and even suggested some features I didn't turn on. The turn-around for email replies was fast. I highly recommend this app and working with their support staff is wonderful.
Had the best help from Trish! Did most of the work for me to be honest. Super helpful and easy to work with. Five stars!
This app is exactly what I was looking for, and more! The interface is easy and intuitive and the design options are more than plenty. The chat support is also extremely helpful and quick to respond. Amazing app!
First, let me say that Emily, the chat representative, was awesome! So helpful and quick with detailed responses. Would love to work with her again. I do think that there could be better options for the popup themes or a library of other images to use on the popup background. You can upload your own art, but I didn't see a library of options, which would be sweet! Overall a solid experience. Now we just wait and see if the popup works well and converts.
✨ Trish was Absolutely Specatular!!! ✨ She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! ✨ I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!
Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!
Best customer service I have seen on an e-commerce app. They had a real person reach out to proactively suggest best practices and even helped me implement them remotely. Awesome experience so far