Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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This app is fantastic! Got help from the CTO when I needed to configure my campaigns properly. The basic set up was so easy. It's also capable of doing more complicated things, which is nice.
I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!
great support and features. already using and seeing the results I wanted. thanks to the excellent and knowledgeable support staff my pop up was customized just for my shop.
So so helpful .Simple clear instruction and my issue was sorted very quickly . Only just started using this app on my shopify store and will continue to for a long time
Rosy has been extremely helpful and patient today. I really appreciate her service and the team. Thanks so much
The tech support is super great, they went through all the steps with me, Pauline helped a lot, 10000% recommend, and im at the free plan, so to be this helpful with a free plan i think it is top notch service.
100% recommendation for this app. I needed a pop-up system for catching e-mail subscribers but got so much more. And the help I needed was responded instantly.
I used this app to generate and implement a pop-up for an email list. What an amazing experience working with Maya from support! Maya was extremely patient & courteous: so much that she stayed way past her shift to help me and make sure I had everything I needed, complete. What an amazing experience! Maya is dedicated, patient, professional, funny, helpful & knowledgeable: in two words—simply amazing! Thank you Maya for such amazing customer service! Everything works lovely!
I was so impressed by this company. The customer service is beyond. Rosy went out of her way to help me with all my concerns she was amazing!!! If you're considering the One app do it I highly recommend!!
I have got the best ever costumer support from this app thank you so much! they have alot of designs and options that's make a perfect popup for me