Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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I haven't used this for very long, just getting it set up actually but the customer service is incredible! I'm not familiar at all with this kind of thing but it was really user friendly and when I got a little stuck, because I'm just not good at tech at all, I used the live chat and the representative that helped me was AMAZING! they jumped right in there and worked me through exactly what I needed to do, fixed problems I had made that I didn't even know about and got everything set up for me just like I needed. They even made suggestions on how I could get even more out of the app. And I'm just using the free option. Definitely recommend and can't wait to see the benefits!
Amazing and very helpful fast support who can talk you through an thing you need to know! Highly recommend this app =)
I just install the application and I face a little issue, Maya from the support chat resolved in 1 minute!! she was super kind and helpful! well done Maya!!!!
I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze.
I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service
I stumbled upon this app when I was looking for a new pop up service. I didn't realize it offered so many additional features! While I was setting things up I received a pop up chat with some tips to give me better results. Not only that, but the chat team spent several hours with me while I got everything set up and made sure it was all functioning properly. Would highly recommend and very happy so far
The customer service is outstanding she walked me through everything i had no knowledge of any of this and she just made it so easy thanks jesse
I am a new user and so far as been super easy to use. Best part is their amazing customer service and super fast response time. LOVING the app so far :)
Maya was amazingly helpful in setting up my pop up, guiding me to complete the steps and tasks necessary. The end result was beautiful! I highly recommend!
The team was super helpful in helping me link my domain and walking through creating my first template. The app has more than enough features for your different email marketing needs.
Great customer service!
Rissa was incredibly helful! The app looks very user friendly and everything is going smoothly. Thank you so much!