Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Samantha provided me with excellent customer support, talking me through how to fix my problem clearly and successfully!
The customer service rep was immediately accessible and extremely helpful. I can't wait to see how the app increases customer loyalty and experience on my site!
I am just about searching a pop-up marketing tools. I eventually choose this apps that it has some tools for making campaign in some special festival. The technical support is very helpful. Now I got my first pop-up campaign.
You can access quite many things on this app while you're on their free plan. Customer service is also amazing! Trish was so patient and she gave many good recommendation in how to set up. Very helpful.
TROP CHERS POUR LA FRANCE !!!! 0,20$ / SMS ............................................................
Dear merchant, we understand that cost is an important factor when considering an SMS marketing. We'd like to assure you that our pricing is set to cover the standard fees we pay to telephone carriers for international messages from a US-based phone number, including those to France.
We'd like to invite you to contact our customer support team via our 24/7 Live chat or me directly at ann@one.store to discuss potential discounts and tailor a pricing plan to suit your needs. We're here to help and ensure that our service meets your expectations.
Thank you for giving us the opportunity to address your concerns. We look forward to assisting you in finding a suitable solution.
Cheers,
Ann
Cher(e) commerçant(e), nous comprenons que le coût est un facteur important lors de la prise en compte d'un outil de marketing par SMS. Nous tenons à vous assurer que notre tarification est établie pour couvrir les frais standard que nous payons aux opérateurs téléphoniques pour les messages internationaux depuis un numéro de téléphone basé aux États-Unis, y compris ceux vers la France.
Nous vous invitons à contacter notre équipe d'assistance clientèle via notre chat en direct 24/7 ou à me contacter directement à ann@one.store pour discuter des remises potentielles et personnaliser un plan tarifaire adapté à vos besoins. Nous sommes là pour vous aider et nous assurer que notre service répond à vos attentes.
Merci de nous donner l'occasion de répondre à vos préoccupations. Nous sommes impatients de vous aider à trouver une solution adaptée.
Cordialement,
Ann
Ich habe selten so einen hilfsbereiten Kundenservice erlebt. Die Mitarbeiterin hat sich so viel Zeit genommen und konnte mich bei jeder Frage unterstützen und dann noch am Wochenende - wirklich top!!!!
This is a very complete software, there are many templates to choose from. When I had a problem and contacted the support team, they were quick to help me and helped me with some things I missed. Thanks so much Rosy for helping me.
Does exactly what I need it to and the customer service is great! Would definitely recommend to others
Naomi was absolutely amazing and walked me through the entire process! She made the process flawless and even gave me screenshots and videos to help me understand. This companies customer service is amazing!
This app is great for email marketing. The support team really helped me set up everything with ease. Would definitely recommend!