Reviews (2,485)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.

Edited October 14, 2021

I just started using this app, and the support service has been amazing., especially Rosy. Keep supporting! Will keep in touch with you guys.

CRAZY CHRONO
France
About 1 hour using the app
May 15, 2021

Thank you Ann for a quick fix of my problem. The session was very helpful! This is my first time using this app and I am extremely happy with the experience.

WHEN & WHERE
United States
About 1 hour using the app
ONE replied May 17, 2021

Thank you as well, Y, for reaching out to our support team so that we could be at your assistance.

I'm looking forward to seeing your store launch with the popup that we customized quite heavily on and get to see the Email automation you setup in action!
Ann

August 30, 2021

So far, so good. The live support was awesome, very prompt, and helped every step of the way. I was impressed by that, and will look into the other uses for this app as well.

RedAvaDesigns
United States
About 1 hour using the app
February 4, 2021

So easy to set up! Before I could even choose which plan I wanted, chat support (Pauline was great!!) reached out to me and assured me they could walk me through the process. It was super easy to set up, has customizable templates and looks great on my site. You can integrate with your email marketing software and view analytics easily in the dashboard. Highly recommend!

ballfamilyfarms
United States
About 1 hour using the app
June 2, 2022

I'd been looking for a pop-up to notify my visitors about a product back in stock without subscribing to purchase. I wanted to change the pop-up button to buy now and with the help of the ONE team, I was thrilled to have a pop up customised for my store. Thanks very much ONE team - keep up the great work!

Health Support
Australia
About 1 hour using the app
March 17, 2022

FIRST OF ALL PATRICIA DID HER THANK WITH HELPING ME NAVIGATE MY WEBSITE. IM SO APPRECIATIVE FOR HER.

Designsby4k LLC
United States
About 1 hour using the app
December 28, 2019

very good app! love the customer service on it!!! very easy and nice to use!! love it!!! cant wait to use all the features it can offer

Vike Beauty
United States
About 1 hour using the app
November 18, 2021

Functional app and GREAT CUSTOMER SERVICE!!! they help to work out all of my problem at night and help to set up the pops up function on my web.

Koray Grow Light
China
About 1 hour using the app
November 3, 2021

Their customer service team is awesome! Replied to my concerns right away and helped me fix what I needed immediately. Their UI is so easy to understand and use right away.

Myna Collective
Canada
About 1 hour using the app
September 30, 2021

Great customer service, was super helpful! I really love how fast they were in solving my problem and directing me.

Honey's Scented Company
United States
About 1 hour using the app