Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Brilliant! The options look great, it's super easy to set up welcome sign-ups, and the customer care is fast and helpful. I would highly recommend it.
I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.
I needed an email subscribe pop up that wasn't just stock imagery and fonts. The team helped me fully customize my email subscribe pop up. Definitely recommend!
I used this app in my two stores and works really well. So easy to setup and many free options are available, even more than enough for small business.
Customer support was awesome.
This is one of the best app I have ever used.
Highly recommended.
omg I can't stress enough how much I love this app! I was having some issues setting up my spin the wheel feature and also sending SMS messages and so I decided to reach out to their team and was met with great assistance from ROSY. She was very thorough and very dedicated. you can only dream of customer service such as these.
good application overall but many problems recently! Settings always require change. Very embarrassing.
the one app is perfect, it's a very useful marketing tool that helps me serve my clients better. At the same time, the staff of the one is also very professional and rosy gave me very good advice. I am willing to recommend this product to more people.
Some great features, and very easy to create emails linking in products and setting promotions. However I've just been told I cannot continue unless I upgrade my subscription to $149 per month! It's obscene for what it does. App uninstalled.
Dear merchant,
Thanks for your feedback and I would like to address your opinion regarding the pricing plan. Previously, we offered an All-in-ONE package which includes all features in the app such as pop-ups, email, sms, AI sidekick and one-click upsell, that’s why the price is slightly higher compared to single-feature apps.
However, we took your feedback into consideration and understand you might not need to use all functions in the app. Therefore, we developed a new Custom plan structure in which you can select and pay for the needed feature only. The price is much more affordable and suitable for users who wish to use only specific features in the app and not all.
If you are still interested in our app and would like to give it another try, please do not hesitate to reach out to our support team for any assistance. We would love to work with you again.
Best Regards,
ONE Team
I love this app. It's great for many different reasons. And the customer service is absolutely amazing!!! 5 stars!
I just installed this today to create some pop-up opt-ins with a buy a product get a free gift as the read, and Naomi from ONE was super helpful; she helped me for hours and even wrote some custom code for me. I am really happy with the customer service. ONE should give Naomi a huge pay rise, she was the best tech support person I've had in 20 years!