Reviews (2,503)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, including effective email templates and pop-ups. They appreciate the significant time savings and enhanced marketing efficiency it offers. The app is praised for its reliable performance and exceptional customer support, with a responsive team that provides personalized assistance and resolves issues promptly.

January 9, 2023

Just signed up for this app and setup was super quick & easy. Customer service was great too- they were quick to respond. Excited to have this integrated with my store!

Emergency Confetti
United States
About 1 hour using the app
August 31, 2022

Great support by the team ,
easy to use i got assistance with asking for the help and they did amazing job by creating everything what we need

Vshakes Ready2Blend
United Arab Emirates
About 1 hour using the app
November 23, 2022

I needed a quick pop up solution and this was great. I needed it customized and Naomi in the chat was super helpful and patient. Would highly recommend

Blitzkriegoffroad
United States
About 1 hour using the app
July 14, 2023

Jessica was so helpful, she gave me a lot of screenshot and guided me through the whole DNS process. Couldn't be happier.

The only downfall is that I can't find my drafts and need to constantly search for it.

NDLESSwear
United States
About 1 hour using the app
January 9, 2021

WOW WOW WOW!!! This is such an amazing app. The user interface is amazing. So easy to use. Customer service is perfect! I will surely be using ONE+ as my business continues to grow. 10/10!

Biofusions
United Kingdom
About 1 hour using the app
ONE replied January 9, 2021

Thanks for all the love, Eniola! We look forward to growing with you using our Spin Wheel Popup, Email Marketing Automations and more!

Cheers,
Ann & One+ Customer Support Team

Edited October 14, 2021

I just started using this app, and the support service has been amazing., especially Rosy. Keep supporting! Will keep in touch with you guys.

CRAZY CHRONO
France
About 1 hour using the app
May 15, 2021

Thank you Ann for a quick fix of my problem. The session was very helpful! This is my first time using this app and I am extremely happy with the experience.

WHEN & WHERE
United States
About 1 hour using the app
ONE replied May 17, 2021

Thank you as well, Y, for reaching out to our support team so that we could be at your assistance.

I'm looking forward to seeing your store launch with the popup that we customized quite heavily on and get to see the Email automation you setup in action!
Ann

August 30, 2021

So far, so good. The live support was awesome, very prompt, and helped every step of the way. I was impressed by that, and will look into the other uses for this app as well.

RedAvaDesigns
United States
About 1 hour using the app
February 4, 2021

So easy to set up! Before I could even choose which plan I wanted, chat support (Pauline was great!!) reached out to me and assured me they could walk me through the process. It was super easy to set up, has customizable templates and looks great on my site. You can integrate with your email marketing software and view analytics easily in the dashboard. Highly recommend!

ballfamilyfarms
United States
About 1 hour using the app
June 2, 2022

I'd been looking for a pop-up to notify my visitors about a product back in stock without subscribing to purchase. I wanted to change the pop-up button to buy now and with the help of the ONE team, I was thrilled to have a pop up customised for my store. Thanks very much ONE team - keep up the great work!

Health Support
Australia
About 1 hour using the app