Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.
I've used this app for 6+ months and recently added it to a 2nd store. I had a question about having two accounts and Maya, the representative, answered my questions, channeled my suggestion to the right place, and then followed up with other suggestions to help what I was trying to accomplish. Great chat! Great service!
Super la atención al cliente, efectivos y rápidos para solucionarme las dificultades!!! GRACIASSSSSSS ONEEEEEE
Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!
Great app, and the support team are super helpful! Kate was brilliant and straightaway offered to help setting up what I needed, and spent time making sure everything worked great. Highly recommended!
Really amazing!
It's amazing that this program is free.
You should definitely try it.
Especially the live support section works very well.
I never usually write reviews, but I had such a great experience on here I had to share! Firstly, I am not great with technology of any kind. I created a make-shift Email Marketing Pop Up for my website and an agent called Samantha messaged me on the website's instant chat, and she helped me everything. She was able to send me screenshots, she actually went in and fixed little details that needed to be fixed for me and made sure everything was perfect and to how I wanted it! She was so friendly and helpful, I would 1000% use this app again because of her! Thank you so much again Samantha!
Amazing customer service. The live chat helped me created my first op up in seconds. They answered all my questions and gave me advice in all my concerns. Highly recommended .
such a create service, i was guided step by step with very clear and easy instruction, i would definitely recommend.
I used this app to create a pop up to draw attention to a new service we provide. Having never used it before I asked for help...and Patricia did an incredible job helping me create and customize what I think will be a real benefit to us and our customers!