Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Amazing app! There are many tools and customization options to help take your Shopify store to the next level. Customer support was great with assisting me with and even offered commendations to use the tool more efficiently. No wonder this app has 5 stars! Tool and support are well worth it.
They kill it with customer service like no other. Lots of very specific functionality in this app so I'm glad to join a few days ago and leave my last app. Looking forward to what they have in store for the future like design element adjustments for shape of corners and fonts available for text inputs. Smashing job, highly recommend trying this app out.
Hii Armen,
Wow, many thanks for all the compliments, shout-out and feature suggestions! I have let my team know and they are already working on your feedback so that the spin to win wheel can be more fine tuned to your store design.
Very glad you found us too,
Kate & Sofia :з
I use this app to help me integrate pop ups, subscribers, contacts, and sms messages. Patricia has helped me successfully set up all the marketing elements that I wanted to include within my website. This app/website is awesome, especially for small businesses.
Customer service is great always really helpful and there when needed. Does the job and easy to use. Would highly recommend.
I've had some issues with texts messages not going out but the team at ONE has been amazing and very helpful every time!! Appreciate the help and guidance. Great app!
Top outstanding app and a top notch customer service as well. App works without any issues. I can recommend it to everyone
I just started using this app and so far, i dont have any complain with it. The customer service is superb, always ready to help merchant with set up, the app is also working perfectly well and has almost everything you need for an online store
I installed this app today. Patricia was such a HUGE help! I was having some issues with starting out. She took her time and walked me through everything that I needed. She has been helping me for the last 2 1/2 hours!! She didn't seem bothered with explaining how the pop up works and which one would work well for me. She was very knowledgeable and has great customer service! I finished setting up my pop up only to figure out it was the wrong one. No worries though Patricia came in and fixed it. She is amazing! If I ever need help again (which I know I will lol) Hopefully I get Patricia and she will help me. Thanks Patricia :)
Nice app, but hard to believe that it's free completly. Why? I am afraid that one day they will say "it cost 500$". Can you explain this? What if I will send 30K letters per month? Per day?
Thanks for the compliment! Great job on design your pop up with the teaser trigger.
ONE app is currently completely free for you. There are hundreds of free email apps you can find on Shopify and dozens of paid apps that charge you a lot for just one feature. You might end up paying thousands of dollars per month for dozens of apps, not to mention the time it takes to manage them.
We are focused on building the best All-in-One app on Shopify.
Half our team is in Ukraine. Incredible people that have helped us build ONE and keep the app free for so long for so many merchants during the Covid Pandemic, Ukraine War & Global Financial Recession.
I love to hear more of your feedback! Feel free to message our 24/7 Live Chat Customer Support team or book a video call with our Customer Success team here:
https://one.store/vip
Cheers,
Ann
Samantha was so helpful! There is always some one to connect with any time I have questions. Love using this app!