Reviews (2,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
Refine
-
By rating
I used this app to create pop up ad on my website. The chat support was very helpful - Patricia was knowledgeable and walked me through each step so that I can do it on my own next time
NO PHONE SUPPORT. CUSTOMER SERVICE SUCKS
Apenas tengo experiencia con shopify. Descargué esta aplicación y el soporte técnico es muy eficiente.
Thank to alice of One Sales pop ups to have been nice and very helpful ! very nice support and apply, it's amazing.
You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.
Hi Sarah,
I see you were able to uninstall, nice work! Although a little hard to find in the Shopify Dashboard Install/Uninstall is controlled by Shopify. Apps are not given the ability to block merchants from uninstalling. I think you might have been mistaken when first writing this review.
Apologies you felt stuck in one of our onboarding flows. Many of our merchants ask for 1-on-1 onboarding via demo call to better understand how we can serve their business and help them launch their first campaign within minutes.
Recently, we are testing this onboarding option for only a small number of merchants. Based on your feedback and speaking with our leadership we are removing the onboarding call requirement.
Please do reach out to me directly support@one.store if you like to give us another go.
Cheers,
Ann
Awesome support and cool app! I recommend this to all store owners out there looking to add in pop ups in their shop
World-class customer service even to a non-paying customer! Thank you, Kate :) If you're wondering if you can have a Shopify backend and have pop-ups show up on a WordPress (or other) frontend, you can easily inject their code onto any page that you'd like the notifications to show up on. Just go to Help > Install Pixel and pick one of the code injection options.
The support staff are great and the app is good to use! Noelia is a Pro! Please give her a raise. Thank you!
A great versatile app that has so many features and is easily customizable! & The customer service is unmatched.