Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

January 31, 2022

Their team is extremely helpful. As soon as I set up a campaign, an employee messaged me and went through my campaign settings to double-check everything and then optimized a few things for me. I would recommend.

Detox Empowered
Canada
Almost 2 years using the app
August 15, 2022

Wanted to try this app to grow my conversion rate and increase my marketing presence. And I will continue using it after todays help from customer service. Natalie's help was absolutely fantastic! + 6 star service!

Wild Hearts Clothing Co
United States
Almost 2 years using the app
January 23, 2021

Very easy to use and very intuitive. Its customer service is very efficient, they have helped me in no time. I recommend this app

Mom-to-Mom
Portugal
Almost 2 years using the app
October 16, 2022

it works perfect. everything looks super nice and its free. but the service is perfect en quick!!!! i don't have anything wrong to say about this app

Nhyxen Fashion
Netherlands
Almost 2 years using the app
Edited August 18, 2022

Es gratis y tiene una imagen positiva por la gran mayoría de la comunidad. La estoy empezando a usarla.

Tienda OnPcell
Ecuador
Almost 2 years using the app
December 7, 2022

I normally don't leave reviews but Rissa was worth the time! She was AMAZING, patient, understanding and EXTREMELY helpful!! I had so many questions and needed so much help! She remained nice, respectful and calm and we managed to get everything worked out! SHE IS AMAZING!!!!!

LiRoseLux
United States
Almost 2 years using the app
May 17, 2020

Customer service is important to me, as I am always working, 7 days a week. I was able to get live help on a Sunday at 2pm MST right away. Great work on providing excellent service to your customers. Also, the products are great

CÜR
United States
Almost 2 years using the app
February 13, 2022

I highly recommend this app! They got the best support and software features. AND THEY ARE NOT EXPENSIVE!!! Klaviyo and Omnisend is a complete wack over this app. I will bet my store on this one.

Fishers Cart
Philippines
Almost 2 years using the app
November 20, 2022

Increible la atención al cliente que tienen en ONE, son rápidos, eficaces y super amables. La APP tiene muchas funcionalidades ya desarrolladas y muchas otras que estan en camino! Nosotros encesitamos una variante de una funcionalidad que ya existía pero no se adaptaba a nuestras necesades ¡y nos la programaron en ese mismo momento!
Solo tengo que buenas palabras hacia ellos. Además el chat de soporte es multilingue y hay videollamadas de tutorial en español totalmente gratuitas que te ayudan a configurar la plataforma paso a paso.
¡Estoy encantada!
¡Muchas gracias! ¡Sóis un gran equipo!

Cal Serafi
Spain
Almost 2 years using the app
July 9, 2022

Good online customer service! I have encountered with some problems when setting up the campaign and Maya helped me a lot. Thank you ONE. Thank you Maya.

Snowshred.official
United Kingdom
Almost 2 years using the app