Reviews (1,164)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the support team's responsiveness and helpfulness. They appreciate the user-friendly interface, easy setup, and integration. Key features like pop-ups, upsell and cross-sell functionalities, and robust email marketing tools are commended for significantly boosting sales funnels. Continuous updates and new features based on merchant feedback highlight the company's commitment to improvement and global accessibility.

Edited June 21, 2025

Great app...I see what the 5s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

BundleKids
United States
Over 2 years using the app
August 15, 2022

Amazing customer support! I'm always having to work on my website late or on weekends, and I could not believe someone was available through the chat to help me late on a Sunday night. Not to mention, they helped me to customize my pop-up and answered a bunch of questions. So friendly and helpful!

Lufi & Friends
United States
Over 2 years using the app
October 10, 2022

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Catlin Naturals
United States
Over 2 years using the app
April 21, 2022

An essential app for any Shopify store. The integrations are awesome too. Also, the customer support is extraordinary and prompt.

Urban Truck Art
Pakistan
Over 2 years using the app
Edited December 8, 2022

Best app so far. Customer service is the best. Just love it. Really helpful and support you until you have your answer

Faith Love Africa
United States
Over 2 years using the app
Edited June 21, 2025

I can believe that is FREE and have so many templates creating pop up, emails and everything I want to growth my business . Support is over of 5 Stars . They jump and help me right away to help me .

EverydayHeroesStore
Greece
About 2 years using the app
December 15, 2022

I have been using this app for quite some time and it works very well and has a lot of great features. Customer service is quick and helpful as well.

Ninnys Napkins
Canada
About 2 years using the app
June 14, 2023

I just installed app and started using it. I've been very pleased so far. The customer service that I have experienced thus far is incomparable to any app or service I have received to date. Time will tell if this continues, but if it does, I do not see a limit for this company. Thanks again!

Black Beard Belts
United States
Almost 2 years using the app
August 18, 2022

great app to improve your conversion rate. the support staff is excellent, very helpful, and available as you need.

Walasa
United States
Almost 2 years using the app
July 7, 2023

Fantastic and accomodating customer service, by far the best email and sms app on shopify thus far. Extremelly recommended.

Bianchi Moda
Colombia
Over 1 year using the app