Reviews (1,088)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the support team's responsiveness and helpfulness. They appreciate the user-friendly interface, easy setup, and integration. Key features like pop-ups, upsell and cross-sell functionalities, and robust email marketing tools are commended for significantly boosting sales funnels. Continuous updates and new features based on merchant feedback highlight the company's commitment to improvement and global accessibility.

January 8, 2022

very useful and good support from the team. use it for pop up email conversion and it works really good. thankful for the help

MYCONBINI
Germany
Over 1 year using the app
June 27, 2024

Their customer service team is very helpful! I had many questions and had issues implementing some things but they were quick to help!

Fido & Flicka
United States
Over 1 year using the app
July 2, 2023

Customer service is incredible! We are new so need to see how this app will benefit us. We will write another review in a few weeks! But so far so good!

Undercollar® Pet ID Band & GPS Alerts
United States
Over 1 year using the app
August 3, 2023

I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.

The Ivory White
Spain
Over 1 year using the app
September 28, 2021

A user friendly APP that helps us a lot on email marketing. Automation of POPUP and email content building and test improves our store performance and efficiency, and also helps Makeblock® store get credit from global STEM teachers for experience design of quality.

Makeblock
Hong Kong SAR
Over 1 year using the app
January 8, 2023

We've been using this application for more than 5 months now. Really happy with the results. Highly recommend it.

SINIMA Salon
India
Over 1 year using the app
November 24, 2022

The customer service is great and I'm very pleased with the chat that they have. You can get assistance at any time of the day and it's really helpful when I'm working in the middle of the night.

Kitty Up
United States
Over 1 year using the app
August 4, 2021

Top notch support. She went way over aboard to help import my files. I was shocked that she took that extra step to help me. Thanks so much. I love the platform, no complaints! Thanks a lot!

Potent Jamaican Black Castor Oil
United States
Over 1 year using the app
ONE replied August 18, 2021

Thank you for the kind words, Mel! Our customer support team tries our hardest to make sure you have a positive experience!

Glad we were able to sync your Constant Contact subscribers sync with both Shopify and ONE+. It's nice to see you are creating various campaigns with SMS and email pop ups for different promotions.

I see that you still are having trouble setting up custom send from email from GoDaddy. I will email you later about setting up a call to help resolve it for you ASAP.

Best,
Patricia

November 17, 2021

I have used this app for about 3 years now, and this is a really good app that I highly recommend! Of course there a a few things here and there than can be improved, but the team always listen to suggestions and more than once have actually made the change for the better. The support is fantastic and that alone is worth more than anything. You always get a quick reply and help to fix your issue! I am very happy with the product!

Madame Chic
Norway
Over 1 year using the app
April 27, 2022

Fola was fantastic in helping me get the design and specifications of my requests to the pop up I was trying to customize. Support has always been great with this company.

Plasticgod
United States
Over 1 year using the app