Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

March 5, 2021

Great app! Works perfectly for what we need! Pauline was a wonderful help in customer care when had any questions or concerns.

Valerie Beverly Hills
United States
Over 2 years using the app
October 4, 2021

The team did a great job with my request to have a clickable banner at the top of my website that takes the customer to the subscribe pop up. Thank you!

Emilia Rose Art Eco Yoga Mats
Australia
Over 2 years using the app
August 15, 2022

Amazing customer support! I'm always having to work on my website late or on weekends, and I could not believe someone was available through the chat to help me late on a Sunday night. Not to mention, they helped me to customize my pop-up and answered a bunch of questions. So friendly and helpful!

Lufi & Friends
United States
Over 2 years using the app
February 10, 2020

I am pretty new to PF however it is really easy to use and the customer service folks exceed expectations. I added this to my store to offer discounts and capture leads. Makes me look tech savy and cutting edge. So far so good!

Throws To Go
United States
Over 2 years using the app
June 25, 2023

So far so good!!! This app has been a great addition to my website. Whenever I have a question or issue my sales rep Rosie Is there to assist. She does a great job at teaching me the program and making sure I have a good understanding of the app offers. I am very pleased with the app, and happy I've added it.

Fly Shoe Boutique and Accessories
United States
About 1 month using the app
October 10, 2022

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Catlin Naturals
United States
Over 2 years using the app
July 9, 2020

Easy to use app! Maybe not fully as customizable as one would like but the support team is super helpful! :)

Posh Living
Sweden
Over 2 years using the app
December 30, 2020

I have worked with many apps and shop systems, but not one has such an great support. Friendly and very quick support...thank you so much

Juliette Armand - Shop
Germany
Over 2 years using the app
July 19, 2021

I used this App to create coupons and fun engagement popups to increase subscribers. I love how it tracks analytical data to help me keep track of my progress. The support team is excellent. Team Member Kate helped me understand how the app works in order to receive the full benefits of the app. Thanks Kate.

L'exquis Home
United States
Over 2 years using the app
March 3, 2022

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

Eartha.life
New Zealand
Over 2 years using the app