Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

March 21, 2023

This App has been so helpful for my small business. It is easy to navigate and assistance is always literally --one click---away!

Soap Thrill LLC.
United States
Over 1 year using the app
April 6, 2021

My goodness, I can't begin to tell you how amazing this app is! More importantly, how amazing the customer service team is. Absolutely fantastic, couldn't be happier with the functionalities of the app!

Shaken & Stirred
Canada
Over 1 year using the app
April 22, 2023

Best Customer Service I have received so far within the Shopify Apps. Highly recommend this app to those who are looking at something like this for their own store.

SneakerHubUK
United Kingdom
Over 1 year using the app
October 25, 2020

So easy to use and great customer service! I love that you can chat with a real person if you have any questions. I loved how much you can customize it too! Even on the free version.

Drop of Dewey
United States
Over 1 year using the app
August 3, 2022

Excellent for both pop-ups, mails and campaigns. This app really has you covered for most of your marketing. And best of all, the support is unmatched. One word: SUPERB!

ChronoSphere
Norway
Over 1 year using the app
July 4, 2022

First the App is amazing, it has a lot of features, and themes and its just very complete!
Second the customer service chat was Amazing! Rosy helped me verify my popup settings and also made some updates and suggestions to add another email schedules, and she was very polite and helpful! excelent customer service! This app is just amazing! and easy to use

Pixie's Magic Spell
United States
Over 1 year using the app
August 11, 2023

It is very easy to use and effective, also the support team is always there to help if any issue arises

Home Hatch
Pakistan
Over 1 year using the app
June 15, 2020

I would give this app 6 stars if I could. I have had the best customer service a store owner could ask for. A particular thank you to Enea (and team) for going out of his way to help customise the app to make it work for my store, especially with helping to blacklist products that I do not want to show. It is very efficient, and very effective working app. I use the Sales Pop and had restrictions to how I wanted it to work and look, and the Proof Factor team was able to make it work exactly as I needed it to. Its fast, reliable, and looks professional on my site. I am happy with the metrics. The customer service was impeccable and I felt very valued as a customer! I would recommend this app to any store owner who wants to display sales notifications on their store, especially if you want to hide certain sales. A big thank you!

K. P.
Australia
Over 1 year using the app
September 25, 2022

Stò utilizzando questa app e davvero hanno un supporto clienti eccezionale. Con i prossimi giorni testerò meglio le funzionalità ma per il momento mi sembrano davvero molto buone.

iHERO-KOOL official
France
Over 1 year using the app
September 22, 2021

Amazing customer Support! Patricia was really helpful and i could have not ask for more! Thank you so much

We make your life easier
Germany
Over 1 year using the app