Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

January 7, 2021

Great wheel of fortune and very helpful support! So far I have been helped three times very quickly and in a friendly manner. Other services can learn a lot from this

Ravenation.eu
Germany
Over 1 year using the app
December 16, 2021

I just downloaded this app. I was looking at newsletter service for the most part. I was using Omnisend before.
It is about 2 hours since I started making the new NL template. I can say at this point: the customer support is 5 sec away, very helpful. While it takes time to get used to how things work, I think it will be very easy after initial learning of the functions.
The best part so far - this app lets you add a video to you news letter. This is awesome.

Glamping Dome Store
Canada
Over 1 year using the app
September 28, 2022

Customer service is so great! I really appreciated their help, and all the features seem to be complex, but in a way that will help the business owner best reach out to the client.

StriveMore
United States
Over 1 year using the app
October 18, 2022

Great customer support. Was happy to find that ONE offered live support during non traditional hours. The representative was knowledgeable and efficient in walking me thru steps to optimize a few existing campaigns. Appreciated the assistance!

Pillarandpride
United States
Over 1 year using the app
Edited May 10, 2020

I am using this app for campaigns to collect E-Mail addresses of customers and its been a great tool since day one. I have had some questions and customisation requests (e.g. custom font), which was implemented within minutes. Their support is amazing! I am still using the unpaid version because I dont have a lot of traffic but if my traffic grew I would be very willing to pay for this app as well :)

cloudlinen
Germany
Over 1 year using the app
September 23, 2021

So far so good! Installed the APP 2 days ago. I've had some questions and the chat support is AMAZING! They've been super quick to respond and help out. Glad I found it and happy to give a glowing review.

Kari Richardson Art
Canada
Over 1 year using the app
September 17, 2022

Avevo bisogno di modificare un Pop-up, Samantha è stata davvero gentile e mi ha aiutata a risolvere il mio problema super velocemente! Consiglio l'app per chi volesse promuovere il proprio sito in maniera efficace!

TechZ
Italy
Over 1 year using the app
Edited February 2, 2022

I'm using the email capture popups, visitor counts and recent orders on malinandmizen.com - Hands down some of the best customer support I have ever experienced. Jessica guided me through everything and even helped to provide custom css to completely change a popup. The app itself is easy to use and has great functionality. Highly recommend!!

Malin & Mizen
Ireland
Over 1 year using the app
February 16, 2022

just got this app,
seems like to be an amazing app with helpful features.
Very happy with the service support!
exited to see the results.

BodyHome
Norway
Over 1 year using the app
November 25, 2020

Great app, simple set up, with wonderful support by Ann! She was very responsive, able to answer all of my questions, and very helpful in achieving what I needed to do!

Vault Cosmetics
United States
Over 1 year using the app