Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

June 29, 2020

nice customer service - haven't used it that much, but happy with it so far!
would recommend it for now.

TALK DRAMA TO ME
United States
About 1 year using the app
November 15, 2021

This is a great app. I love all the features it has. It can be a little bit complicated for a person who hasn't used similar apps before. But don't fret because they have AMAZING customer service/tech support. Rosy was amazing, she went above and beyond to help me. She did more than I could ask for!

CYPRESS VIBES
United States
About 1 year using the app
August 7, 2022

The customer service is amazing. The app is really easy to use and it charges no extra costs, how amazing is that. I suggest to use this app!

Veelado
Netherlands
About 1 year using the app
March 14, 2023

Amazing experience with che costumer service! Super useful app, perfect for my website, i recommend this to everyone!

Archive901
Italy
About 1 year using the app
June 30, 2022

Yes! I love this app so much. I was looking for an app that had multiple features so that I didn't have to add all kind of different apps and WALA ONE was the perfect ONE. On top of that their customer service is amazing. Steph was able to answer all of my questions, she also helped me set it up! That's one of my fears of setting anything up on my own, I don't know if I'm doing it right but she was able to step in and help me! Super satisfied, I highly recommend this app.

Two Baby Cakes
United States
About 1 year using the app
May 17, 2022

I've using this app for 2 month. So far it's great! Easy setup, the support is very helpful. I am looking forward to the loyalty points function.

Fogy Garage
Hong Kong SAR
About 1 year using the app
August 17, 2022

I use this app to send Email and SMS Broadcasts. It is very simple to use, it has nice templates (although a bit more variety wouldn't hurt) and their support team is very nice and helpful.

The Retail Warehouse
United Kingdom
About 1 year using the app
January 25, 2021

I love this app, every time I use it I gain a lot of subscribers, plus my customers have fun with the wheel.
The support in amazing. I highly recommend it.

sugarmynails
Canada
About 1 year using the app
June 8, 2022

I absolutely love the app, it has super pretty themes for discounts and when I installed the App and needed help I got an immediate response from Maya who went above and beyond answering all if my questions and helping me not only make the discount but going through it all making sure I had selected the best options to optimize sales and what was best for my shop - I had no idea ! Maya helped me customize my emails and was beyond thorough and detailed - I feel confident now with my discount knowing that It had been reviewed and they also send you a follow up email and Maya made a saved tutorial so that I will have it for future promotions! So happy I picked this app as my discount - great color options , themes and personalizations and the follow up is amazing! Highly recommend

Bellagiornata-484
United States
About 1 year using the app
February 17, 2023

Great customer service - they were quick and very helpful in guiding me through a problem! Rarely find the answers I need in a chat but it was easy!

RascalClothingCo
United States
About 1 year using the app