Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 16, 2021

Thank you Rosy and staff at ONE for your incredible support! Not only is your app really well designed, you also provide help when needed the most.

Blue Zone Planet
Canada
About 1 year using the app
Edited November 18, 2020

Ann took her time and showed me how to set this app up step-by-step. We got it done and I am pleased with the app. I HIGHLY recommend!!! Anytime I have a concern, it is answered quickly. The customer service is AWESOME!

Fearless Accessories
United States
About 1 year using the app
December 23, 2021

ONE is amazing, actually the best app I've ever used. Their customer service is sooo great! Looking forward to going further with them!

DASGIRL NAILS
United States
About 1 year using the app
September 10, 2021

Excellent assistance from support team and especially from Trish. I would reccomend that app for your store.

e-socks.gr
Greece
About 1 year using the app
December 9, 2021

Amazing app! I needed help and Jessica walked me through everything I needed right away. Not only did she answer all of my questions, but she gave me an article and I learned new things I didn't know existed! Highly recommend!

LISA MARIE BOUTIQUE
United States
About 1 year using the app
August 19, 2022

What a super app and the team is amazingly helpful. I had a bit of a technical problem with a pop up (my fault) but the team just sorted it out for me within a few minutes.

Sam and Summer
United Kingdom
About 1 year using the app
November 2, 2021

Best customer service! Very quick and efficient! Helped me out with my problems and if you use shopify I highly recommend this app.

TWINSET Canada
Canada
About 1 year using the app
December 8, 2022

The customer support, Natalie is very helpful & responsive. She helped me tailor-made the pop up campaign that I want.
The popup is useful. I would like to recommend this app.

fridaandflorence
Hong Kong SAR
About 1 year using the app
November 8, 2022

Application is very helpful for SMS and Email marketing! Customer service is prompt! I set up my first campaign for 10 minutes. Very easy to use!

ShoeBoxBG
Bulgaria
About 1 year using the app
May 19, 2022

Customer service is fast & helpful! Its easy to set up for the most part. i would definitely reccommend this app!

Kikia's Kloset
United States
About 1 year using the app