Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Proof Factor's social proof pop-up notifications really help my site feel dynamic and alive. The campaign was easy to set-up and customize, and Customer Service has been really attentive and helpful with other tips to improve our conversion rate.
I use this app for coupon pop ups and other things for my Shopify website. I am NOT a web designer and I had absolutely no experience with this type of stuff prior to now, so I was feeling resolved to accept having just a basic DIY looking website for my business. I happened to reach out to Proof Factor support using their chat icon and the techs there made it so easy for me to fix things on my site that I just thought I'd never be able to get fixed. They were so helpful, sent the files I needed right through the chat, and stayed with me to the end to make sure it all worked out OK. 100% worth it just for their level of customer support.
Excellent customer service, Rosy is very nice, I really enjoy using this app, if you have hesitation opening online store, I highly recommend Shopify.
I literally just downloaded this and had the best service and run through with Victoria and Sofia. They were both super patient and informative it made my experience such a breeze and i'm so excited to get started with this!
love it the customer service team is awesome! And the platform si just easy to use like other platforms. no hassle
Simply amazing! Nothing to add.
Everything is great - the app, the support is super helpful and quick.
This is the best app of its kind, I searched for a few days before I found this one, very happy I did.
this app is great , it has everything i need for my store , A++ customer service! Thank you for your help Alice!
Beaucoup de fonctionnalités dans l'application et un super service client qui m'a bien aidé sur des points ou je n'y arrivais pas et sur certains que je n'avais même pas vu. Je conseille
An excellent app so far. Fast response, is very helpful and easy to use. I would not change it for anything. Everything is working properly. Emails are going out as scheduled and I'm able to keep track of who reading their emails