Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

March 18, 2021

I like the app & has some nice easy to use features. I am completely impressed with the online Support from Vita. She answered all my questions and gave me all the help I needed. She is a credit to this company. Hence the 5 stars

Bellevue of London
United Kingdom
About 1 year using the app
November 19, 2021

The subscription pop-up is working great and Trish from the support team was super helpful. Thank you team !

Nonbe
Japan
About 1 year using the app
August 19, 2021

Support team staff, Ka** was so fast to give me a help. :) Instantly respond,,,,,
Have a nice day !

LINKORI
South Korea
About 1 year using the app
August 2, 2022

Thrilled with the customer service I received from Doris and Samantha. I needed a assistance with some custom coding for a pop up and within a few minutes via chat they took care of my needs. Thank you!

shopsockprints
United States
About 1 year using the app
March 24, 2022

Ran into a unique issue and customer support exhausted all options to help me find a solution. Highly recommended!

Artistic Flow Apparel
United States
About 1 year using the app
July 17, 2022

amazing help with everything i need!Every problem solved in just a few minutes. Also the features of the app help me a lot with my sales! Up up and up we go!

petastero
Greece
About 1 year using the app
December 13, 2022

Rissa was very helpful with helping me set up my SMS subscriptions and answered all my questions. thank you for helping

Conceited Fashion
United States
About 1 year using the app
December 9, 2020

Great service and really helpful! Happy to help while I was building some back end stuff I wasnt too familiar with. Walked me through the process and made the changes I needed

Dope Chief
Canada
About 1 year using the app
December 19, 2020

Amazing app! Has everything i need all in one... i really couldnt ask for more! will be signing up to the paid one for sure as my business grows. thank you guys for having a heart and giving us these features even on the free version to help with our growth. also alice on the help chatline was an absolute sweetheart- very helpful!

Hinds Luxury Jewellers
United Kingdom
About 1 year using the app
February 13, 2023

Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly

Linn Wold
Norway
About 1 year using the app