Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 12, 2021

I wanted to test some new pop ups out on my store and I stumbled across one+ and let me tell you they are a one stop app. They have many different types of customizable pop ups that are easy and user friendly to help convert sales. Plus, you can start off with the free plan which I feel is amazing. I would highly recommend this app to all shopify users 10/10. Excellent and fast customer service by the way!

Precise Fashion
United States
About 3 years using the app
August 3, 2020

It is a friendly user app, and I like to work with that. But the most important for me is that they are ready to help almost right away. When I had some questions , Angelina replied me in a fast manner with a screen shots and advise. Also, I like the fact that I do not have to have another app like a mailchimp ( not now , at least ) for sending autorespond emails after customers sign up, for example.

Dasely
Canada
About 3 years using the app
November 27, 2020

Customer service was TERRIFIC!! They were able to change the code on the fly to meet my needs. Simple and easy to use.

GOAT - Go Offroad Armor Tech
United States
About 3 years using the app
January 12, 2020

Proof Factor's social proof pop-up notifications really help my site feel dynamic and alive. The campaign was easy to set-up and customize, and Customer Service has been really attentive and helpful with other tips to improve our conversion rate.

Ninja Melk
United States
About 3 years using the app
November 12, 2020

I use this app for coupon pop ups and other things for my Shopify website. I am NOT a web designer and I had absolutely no experience with this type of stuff prior to now, so I was feeling resolved to accept having just a basic DIY looking website for my business. I happened to reach out to Proof Factor support using their chat icon and the techs there made it so easy for me to fix things on my site that I just thought I'd never be able to get fixed. They were so helpful, sent the files I needed right through the chat, and stayed with me to the end to make sure it all worked out OK. 100% worth it just for their level of customer support.

Green Floral Crafts
United States
About 3 years using the app
October 27, 2020

I literally just downloaded this and had the best service and run through with Victoria and Sofia. They were both super patient and informative it made my experience such a breeze and i'm so excited to get started with this!

x Vesta London Beauty x
United Kingdom
About 3 years using the app
November 1, 2022

Simply amazing! Nothing to add.
Everything is great - the app, the support is super helpful and quick.

My Dr. XM
Czechia
About 3 years using the app
March 4, 2021

This is the best app of its kind, I searched for a few days before I found this one, very happy I did.

Senken Knives
United States
About 3 years using the app
April 8, 2021

this app is great , it has everything i need for my store , A++ customer service! Thank you for your help Alice!

Alessia's Boutique
United States
About 3 years using the app
November 14, 2021

An excellent app so far. Fast response, is very helpful and easy to use. I would not change it for anything. Everything is working properly. Emails are going out as scheduled and I'm able to keep track of who reading their emails

Distinctive Shoes
United States
About 3 years using the app