Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

March 29, 2022

Really easy to use and has many different useful features, and fantastic customer service from Naomi

Henrietta Spencer
United Kingdom
12 months using the app
August 21, 2023

www.serviaromashop.com

Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.

Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.

After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.

Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.

SERVIAROMA SHOP
Spain
12 months using the app
March 3, 2022

This app is pretty easy to use, but I was amazed at how helpful the customer service was. It is a 10/10!

Amelia Ray Jewelry
United States
12 months using the app
October 20, 2022

One app and its support never fails to deliver. Amazing app very easy to set up and lots of amazing features !! Shout out to Rissa for all her help!! Totally recommend them.

Letrasdefe
United States
12 months using the app
February 16, 2022

I wanted a decent app so I could create pop ups on my website. I saw this one and all the extra features as well as pop ups! So I tried it. I was offered support as soon as I began creating my first pop up. The support was excellent! So far, very very impressed!

Knitting Utopia
United Kingdom
12 months using the app
January 3, 2021

very clear info when I contact the support team! they helped me all they way creating the email marketing and helped me with all the doubts

alondramacrame
Italy
12 months using the app
February 11, 2022

I haven't used the app itself yet but the customer service is awesome! Helped me customize the pop up - thanks!

PIXIBU
United States
12 months using the app
March 8, 2022

It's a great app and I highly recommend it
They also have excellent customer service
I hope it will always be free

elegantnow
Oman
12 months using the app
January 10, 2022

Great app and Rosy from the support was really helpful with my questions.
Also the UI seems pretty good.

boho.gr
Greece
12 months using the app
May 10, 2021

I had so far a great Experience, I need a little help and Pauline was awesome.. I still have more to do but I got my pop up ready.. thanks again

Deztinni
United States
12 months using the app
ONE replied May 11, 2021

Awesome, we are excited to work with you to build out your customer journey with Pop Ups that offer discounts and coupon codes so far! Let us know if need anything else from our support team especially when setting up email automation and SMS marketing.

Thanks!
Pauline