Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

May 26, 2022

Very Great app with even better customer service. A great help for me and my website. Very knowledgeable and understanding of the goals I wanted.

Original 87
United States
11 months using the app
January 4, 2023

Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!

tabliercool
France
11 months using the app
May 28, 2022

I used this app to do a pop ups for my shopify store , jessica was super helpful and patient. coudnt have done without her
thank you vert much

Kamilla Freitas
Australia
11 months using the app
April 24, 2022

This is going to be the app that revolutionizes the e-commerce platform as we know it!!! Before this app, I was trying to buy into multitude of apps and getting nothing concrete for my business, but now I'm building customer trust alongside email capturing which makes sales and AOV double, if not triple. Early on, I was helped by Natalie (who's a ROCKSTAR, by the way) and she helped me combine a campaign that was to my delight. Great app with a great team! Keep doing what you're doing over at ONE!

R3S3T Clothing
United States
11 months using the app
April 24, 2023

really great app and awesome support team, I recently downloaded this app and have been blown away by the level of customer service provided. Every time I've had a question or issue, the support team has been quick to respond and incredibly helpful in resolving the problem.

Century Store Chile
Chile
11 months using the app
April 13, 2020

Great app and best customer service to customize it to your liking! Made a big difference to my subscriber rate. Some of the reminders were too distracting on mobile but the chat support function helped me rmove this.

Bella Goodlife
United States
11 months using the app
October 7, 2022

We recently started using this app and setting everything up to help drive sales. MORE THAN HAPPY with all the features and capabilities of this app!
Customer service is the best we've had so far from all other Shopify app enquiries. Highly recommend

The Lil Paw Shop
Australia
11 months using the app
May 10, 2022

Absolutely AMAZING! I am so impressed with ONE...set up was clear and intuitive, all the features are FANTASTIC and the CUSTOMER SERVICE went above and beyond to help...Rosy you are an such an asset! Keep up the good work. So happy I found ONE!

Plata Chalkboards
United States
11 months using the app
December 4, 2019

Very interactive and customizable app with tons of features to take advantage of. Wonderful and very fast customer service, who will help you with ANY issues you may have, and even do things for you within the app! 100% recommend to any level shopify user

Mystic Utopia
United States
11 months using the app
August 7, 2022

I really appreciate the customer service of this app, they responded very promptly and solved my problem quickly, it's an awesome app!

Major Lutie Fitness
United States
11 months using the app