Reviews (2,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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Rosy was very helpful and made so many good changes to our website. I have managed to convert with this app and I appreciate the customer service for their wonderful help. Thank you Rosy
Wow - this app has the ultimate sophistication and technology for pop-ups, the options are amazing to have so many in one app offering. Ease of set-up while support was on standby to help if needed, was so valuable. Looking forward to seeing results in the near future.
Was having issues with picture quality when creating marketing emails. Noelia assisted us and was great! Resolved issue and even offered more suggestions on how to improve the email. Thanks Noelia for great customer service :)
Incredible help for stores at all levels, be it starting out or a fully developed business. Great tool and amazing support!
This app has a lot of very user friendly features! It was easy to set up and has lots of different design options to choose from and customize. Also very helpful and quick customer assistance !
Great app and friendly service! I have already been helped several times. I can really recommend it!
I JUST WANT TO SAY THAT THESE TWO FOLKS HERE WITH CUSTOMER SUPPORT LOU AND NOELIA ARE INCREDIBLE AT WHAT THEY DO. THEY ANSWERED ALL MY COMPLEX QUESTIONS RIGHT AWAY AND SHOWED ME THINGS I DIDNT EVEN KNOW ABOUT. THIS APP IS ALSO AMAZING! THEY DESERVE BIG RAISES. LOVE YALL!
Great app! We work in the email publishing space with our other business and I can say that the deliverability and user friendliness of the ONE app has been top notch. Creating follow up sequences is easy and they work great. We love the use of the discount pop up as users enter the store. This app has definitely helped increase our store's revenue. Thanks ONE app!
So far this app has been good for me. Customer support is very important to me because I am not very technical so I rely on this support to keep my business running. I have had a couple calls with customer support and they are very responsive with text, but video/screen share support you have to schedule for the next day usually. My most recent video support call was with Rosy Roberts today and it was extremely helpful. She helped me resolve my main issue and made sure she answered any other questions I had about their service and addressed those as well on the same call.
Great app. Many features. And the support is very good. A special mention to Rosy for the good job done