Reviews (2,485)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.

November 3, 2021

The app itself has a lot of free features which integrate nicely and without major problems on the page. What you get on a free plan is more than other apps offer you on a paid plan. This is the first app I came across which does not count pageviews but the number of unique visitors and the first 2500 visitors are completely for free. No other app is so generous!I am so happy that I stumbled upon this app. But what stands out the most is their customer support. This is by far the most awesome customer experience I have ever had with any app developer. Their reaction speed and service is out of this world. And they even keep some smalltalk with you to make you feel welcome, and I am not even on a paid plan yet!
You guys deserve all these 5 start ratings. You deserve the number one spot on shopify and a lot of success!Keep rocking.

Roudbreck
Luxembourg
Almost 3 years using the app
December 20, 2021

The assistants are very helpful and warm-hearted. Actually, I am not familiar with this app so she helped me to edit it.

MCORS
China
Almost 3 years using the app
November 21, 2021

Mostly user friendly, however, once you start linking other apps & Shopify, editing email and text responses can get a little tricky. Customer service is amazing though! 24/7 chat with a real person, even on the free plan. Rosy set up a new campaign for me and answered all of my questions quickly and easily, at 9 pm on Sunday at that! Highly recommend just for the customer service.

Afrotanica
United States
Almost 3 years using the app
February 3, 2021

This App has really helped push up my conversion and is easy to use. The customer Service is the best I've ever had on a shopify app. thanks again! x

BEAUTGENICS
United Kingdom
Almost 3 years using the app
April 7, 2020

I am very satisfied with this application ! and the service provides :-) i have some questions and they help me to resolve it

BEAUTY SOIN PROFESSIONNEL
France
Almost 3 years using the app
March 3, 2022

This app has everything in one that I've been looking for to really upgrade my site. If you are looking for something to meet all your marketing needs this is the app!

Love Lexi Boutique
United States
Almost 3 years using the app
March 15, 2022

Amazing customer service through the chat, very quick and helpful. I wanted to have a reward box removed from the pop up without having to change the theme and it was resolved within a few minutes.

MAVOLU
Germany
Almost 3 years using the app
November 24, 2021

Had a question about the “email creator” and Rosy went above and beyond to assist me with her exceptional professionalism and customer service. Thank You!

Pink Brawn
United States
Almost 3 years using the app
April 16, 2020

So far so good! Customer service has been helpful through the setup. I am very happy with the ability to really customize the follow up email as well. Very excited to see how having these features will continue to grow my email subs list.

Thread Envy
United States
Almost 3 years using the app
June 30, 2022

This app is great, I use it for subscribers, abandoned customers, and the customers who purchased on my store before. I am very satisfied with its customer service.

Autogen
China
Almost 3 years using the app