Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.
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The app itself has a lot of free features which integrate nicely and without major problems on the page. What you get on a free plan is more than other apps offer you on a paid plan. This is the first app I came across which does not count pageviews but the number of unique visitors and the first 2500 visitors are completely for free. No other app is so generous!I am so happy that I stumbled upon this app. But what stands out the most is their customer support. This is by far the most awesome customer experience I have ever had with any app developer. Their reaction speed and service is out of this world. And they even keep some smalltalk with you to make you feel welcome, and I am not even on a paid plan yet!
You guys deserve all these 5 start ratings. You deserve the number one spot on shopify and a lot of success!Keep rocking.
Mostly user friendly, however, once you start linking other apps & Shopify, editing email and text responses can get a little tricky. Customer service is amazing though! 24/7 chat with a real person, even on the free plan. Rosy set up a new campaign for me and answered all of my questions quickly and easily, at 9 pm on Sunday at that! Highly recommend just for the customer service.
This App has really helped push up my conversion and is easy to use. The customer Service is the best I've ever had on a shopify app. thanks again! x
I am very satisfied with this application ! and the service provides :-) i have some questions and they help me to resolve it
Amazing customer service through the chat, very quick and helpful. I wanted to have a reward box removed from the pop up without having to change the theme and it was resolved within a few minutes.
Had a question about the “email creator” and Rosy went above and beyond to assist me with her exceptional professionalism and customer service. Thank You!
So far so good! Customer service has been helpful through the setup. I am very happy with the ability to really customize the follow up email as well. Very excited to see how having these features will continue to grow my email subs list.
This my second year using this app. The first year I used only the sales wheel option which is free and set it up myself it was fairly easy. This year I added email to it which was a bit more complex but worth it and Patricia in customer support was EXCELLENT and patiently walked me through each step. I am seeing results and after Holiday Season am seriously considering the paid options because of her Customer Service. The app integrates well with Shopify and does everything. Can’t wait to see what else it can do.
I love this app, it helped me to create different campagnes which catch customer's eye, I always find the help needed in instance. recommend it 1000%
This is the second store I am using this app on, and I am once again very happy with not only the app, but the unbelievable customer support team!