Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 8, 2022

Customer service response is top-notch. Always having exact answers to my queries. App is definitely a reco for me. This one is in a all in one package.

Keds Philippines
Philippines
8 months using the app
May 9, 2021

The app has some very useful features, and the additional plans are very fair priced for the extra functions and value they offer. The service is an experience on its own - they already have the answer ready before I even leave the question - and they will help you with about everything you ask! Conclusion; Incredible app and incredible service, a MUST-HAVE for every shop!!

Max Rive Photography
Netherlands
8 months using the app
December 14, 2021

The support to help me get set up was top notch. I needed a custom solution and the email support got me set up quickly and painlessly. I very much appreciate the help. The app is saving my sanity at the moment.

Comfy Bean Bag Chairs
Canada
8 months using the app
October 24, 2022

I loved the quick and easy support they provided. I am starting off small and I am completely new to this. Rosy did an amazing job at explaining everything and the tips given were really helpful!

Gold Corazones
United States
8 months using the app
October 26, 2022

ONE has a very good support team. I interacted with Lou to set up my popup and my newsletter and she was amazing. She went above and beyond to make sure I was satisfied with my inquiries. Thank you so much Lou!! You Rock!!

boutnehome
United States
8 months using the app
October 19, 2022

ONE is a complete marketing app platform for Shopify and even other Ecommerce platforms. We just join ONE for 2 days and created some emails & popups for testing, simple and easy to use (especially the customer support is super, 24 hours all human, and very acknowledgeable), and will continue to experience other features. For now, it's all FREE, and hope the company will come up with a reasonable price plan so all SMBs can benefit.

SOBEYO.COM
United States
8 months using the app
October 10, 2022

One of the best app for email marketing. Can be confusing sometimes but their team is fast, ready and one message away whenever you need help. love it.

Koxbeauty
Canada
8 months using the app
July 18, 2022

Una tra le migliori app su Shopify per email marketing e pop ups. Servizio clienti super veloce e disponibile. Qualità prezzo imbattibile, rispetto altre sulle stesso genere.

DeventOnline
Italy
8 months using the app
February 19, 2023

Incredible customer service - 1-2min response fast 247 and they helped me custom edit a pop-up using CSS. So good, shoutout Lou.

OP Opportunity Preparation
Australia
8 months using the app
November 17, 2021

This is an amazing app and the support is fantastic and can't speak highly enough of the guys and the product!!!

hollywoodjewellery
Australia
8 months using the app