Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 24, 2022

I loved the quick and easy support they provided. I am starting off small and I am completely new to this. Rosy did an amazing job at explaining everything and the tips given were really helpful!

Gold Corazones
United States
8 months using the app
October 26, 2022

ONE has a very good support team. I interacted with Lou to set up my popup and my newsletter and she was amazing. She went above and beyond to make sure I was satisfied with my inquiries. Thank you so much Lou!! You Rock!!

boutnehome
United States
8 months using the app
October 19, 2022

ONE is a complete marketing app platform for Shopify and even other Ecommerce platforms. We just join ONE for 2 days and created some emails & popups for testing, simple and easy to use (especially the customer support is super, 24 hours all human, and very acknowledgeable), and will continue to experience other features. For now, it's all FREE, and hope the company will come up with a reasonable price plan so all SMBs can benefit.

SOBEYO.COM
United States
8 months using the app
October 10, 2022

One of the best app for email marketing. Can be confusing sometimes but their team is fast, ready and one message away whenever you need help. love it.

Koxbeauty
Canada
8 months using the app
July 18, 2022

Una tra le migliori app su Shopify per email marketing e pop ups. Servizio clienti super veloce e disponibile. Qualità prezzo imbattibile, rispetto altre sulle stesso genere.

DeventOnline
Italy
8 months using the app
February 19, 2023

Incredible customer service - 1-2min response fast 247 and they helped me custom edit a pop-up using CSS. So good, shoutout Lou.

OP Opportunity Preparation
Australia
8 months using the app
November 17, 2021

This is an amazing app and the support is fantastic and can't speak highly enough of the guys and the product!!!

hollywoodjewellery
Australia
8 months using the app
October 23, 2022

I used this app for this time and needed some help and Noelia was such a joy to work with. She was so patient and thorough in helping me, so glad I installed this app for my store. Their customer service is everything.

August Zen
United States
8 months using the app
October 6, 2021

They are very helpful & really know their stuff! Also respond very quickly which is AWESOME!! Thank you

Don’t Be A Prick Coffee Co.
United States
8 months using the app
July 9, 2022

Amazing rich app and very exceptional professional Customer service. Maya was very friendly, willing to help & knowledgeable all the way.

Fancy Nursery
United States
8 months using the app