Reviews (2,495)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.
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So this more of a review for the customer service that I have been receiving so far. They literally are like a close friend who is just hella knowledgeable with the interface. You ask and they try to help you out as much as possible. this review is mainly for RISSA! She help me get my sms running smoothly. She had grace and such a positive attitude. THANK YOU RISSA! definitely made me feel like I'm part of the One fam
Just had an amazing experience with Patricia with One. Talk about professionalism. patience and knowledge. She is a rock star! Diagnosed the problem and resolved it all. Most importantly, she did it being able to decipher my primitive grunts about the issues I was having! Give her a raise. That's the kind of service every store owner looks for when trying to get things right. 5 Star service! Thanks Patricia!!!
My experience is great after using this app! Trish helped me alot and love how she managed to solved all my problem immediately! the plan and price is very affordable, this apps is easy to use too.
first of all its free and it has most the thing you actually will need. Overall amazing app tbh. See for yourself
ONE has everything I was looking for my business! Their customer service is amazing, patient, and have great communication skills. Big thank you to Lou for helping me solve two big issues that we had. We got it resolved smoothly and I am very happy! Thank you!
Very useful app! Rissa helped me a lot, kind and expert support! Highly recommended!
Amazing Response!
I was unable to solve few things and ONE solved it within minutes!
always talk to a young lady named naomi and shes very very helpful,helped me when i first started and to this day surprisinlgy its always her who helps me!
Reccomend this app 100%.
Rissa was sooo helpful assisting me setting up my email marketing thank you for all your help
the best help they take time to help you anytime of the day. perfect customer service